Property Officer

s1jobs; Scotland; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

32 days annual leave

Pension scheme

Cycle to work scheme

Health & wellbeing support

Job summary

Hillcrest Homes is seeking a Peripatetic Property Officer to manage and inspect residential and commercial properties across the stock. You will handle tenant enquiries, support trades teams, and respond to emergencies as part of a rotating out-of-hours schedule.

The role requires SCQF Level 7 or equivalent, knowledge of social housing, and strong communication skills. You will travel across our housing stock and contribute to safe, compliant property maintenance.

Qualifications

• Qualified to SCQF Level 7 or equivalent professional qualification.
• Experience with social and mid-market housing sectors.
• Strong communication skills and ability to develop relationships.

Responsibilities

• Provide estate management and inspection services for Hillcrest tenants.
• Handle customer queries and complaints; prepare reports per policies.
• Participate in on-call rota to support trades teams and emergencies.

Skills

Written communication

Verbal communication

Planning & organisation

Problem solving

Relationship building

Education

SCQF Level 7

Tools

Microsoft Office

Housing databases

Job description

Hillcrest Homes is recruiting for a Property Officer

About The Department

The Asset Management Team is part of the Property Department and works across all companies within Hillcrest. Our main purpose is to ensure all residential and commercial properties are managed and maintained in compliance with statutory and legislative requirements and for ensuring the delivery of high-quality effective asset investment services.

About The Role

The Peripatetic Property Officer (PPO) will be responsible for providing an efficient and effective estate management and inspection service for Hillcrest tenants including social rented and mid-market rent properties. This will include, dealing with customers, complaints and providing reports in line with relevant policies and procedures. The PPO will join a rota of Officer Staff to provide out-of-hour support to our trades teams and initial attendance at emergencies.

About You

We are looking for a candidate who meets the following criteria:

• Qualified to a relevant SCQF Level 7 or equivalent professional qualification. Candidates with relevant professional experience will also be considered for this role.
• Experience and knowledge of the social and mid-market housing sector
• Experience of using Microsoft packages and computer systems, including experience of using housing databases
• Experience of working in property management and knowledge of building construction;
• Experience and knowledge of damp, mould and condensation issues and diagnosing remedial actions in accordance with Scot Gov legislation
• Awareness of health and safety, legal and statutory matters relating to property maintenance
• Be able to evidence strong, effective written and verbal communication skills;
• Able to develop and maintain positive working relationships;
• Able to demonstrate Planning and Organisational skills, including working on own initiative and prioritising workloads to meet targets;
• Technical construction knowledge and able to diagnose construction faults.
• Ability to use a problem-solving approach to respond positively to enquiries.
• Valid Driving Licence, with access to your own vechicle and ability and willingness to travel across our housing stock as needed

About The Benefits

• 32 days minimum annual leave (based on full-time hours)
• Option to buy or sell annual leave (subject to eligibility)
• Family Friendly Policies
• Death in Service (three times annual salary or a minimum of £10,000)
• Defined contribution pension scheme available (4 Options):
• Contributions start at = 5% Employee and 5% Employer
• A further three-tiered options are available
• Home and Tech Scheme: Spread the cost through salary sacrifice and save up to 8% on thousands of home and tech products at IKEA and Currys (subject to eligibility)
• Cycle to Work Scheme: Spread the cost through salary sacrifice and save up to 47% on bikes and accessories (up to £2,000) (subject to eligibility)
• Enhanced Health Care Package including:
• £50 towards chiropody and podiatry
• £60 towards dental care
• £75 towards the costs of eye related care
• £150 towards Practitioner fees, including physiotherapy
• £200 Birth and Adoption grant (subject to eligibility)
• £200 towards specialist consultations and investigations
• Unlimited access to a 24/7 online GP, mental health support and virtual wellbeing via the WeCare App by Canada Life
• Access to Perkbox: providing a wide range of deals and discounts including Argos, IKEA and many more

We acknowledge that AI can support applications, but we ask that yours reflects your true self. By applying, you confirm that all information is accurate and represents your own knowledge, skills and experience.

Sponsorship –

Please note that Hillcrest Homes do not hold a licence to sponsor any visa applications at present.

Hillcrest are committed to safeguarding and promoting the welfare of all the people we support. All roles are subject to thorough pre-employment checks including references, and a Disclosure Scotland check or PVG (Protecting Vulnerable Groups) check to ensure the safety and wellbeing of those we support. All employees are expected to uphold our values and adhere to safeguarding policies and standards throughout their work.