Property Manager

Hillcrest Estate Management; Greater London; Híbrido; GBP 38 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

24 days holiday plus bank holidays

Pension scheme

Perkbox membership with discounts on 


Fully funded training and professional

Employee referral scheme

Annual salary review

Free eye tests and Cycle to Work

Long service award

Support for Army Reserve training

Resumo da oferta

Hillcrest Estate Management in Bristol is seeking a proactive Property Manager to oversee a diverse residential portfolio. You will balance on-site inspections with hybrid working, ensuring properties are safe, well maintained and compliant, while delivering clear communication to residents and clients.

The role focuses on budget management, contractor oversight, records, and resident engagement, with a emphasis on service standards and audit trails.

Qualificações

• Experience managing residential blocks or estates.
• Familiarity with service charge budgeting and reporting.
• Knowledge of building safety and compliance.

Responsabilidades

• Visiting sites for inspections and planning works.
• Managing service charge budgets and expenditure reports.
• Coordinating maintenance, compliance and H&S actions.
• Preparing for resident and client meetings and following actions.
• Procuring and overseeing contractors and approving invoices.
• Handling enquiries with clarity and timely communication.

Conhecimentos

Site inspections

Budgeting

Contractor management

Resident engagement

Customer service

Communication

H&S knowledge

Ferramentas

Property management software

Descrição da oferta de emprego

PROPERTY MANAGER

Hillcrest Estate Management • Competitive • Hybrid - Bristol

ROLE OVERVIEW

You will manage a varied residential portfolio in and around Bristol, combining on site presence with the flexibility of hybrid working. Your focus will be to ensure each development is safe, compliant and well-maintained, with clear communication and a consistently high standard of service for residents and clients.

ROLE EXPECTATIONS

You will balance time between site visits across the Bristol area, remote working and time in our Bristol office. Most days you will be coordinating maintenance and compliance actions, managing budgets and contractors, and keeping residents informed with timely, personable updates.

WHAT SUCCESS LOOKS LIKE

• Residents feel listened to and informed, with issues acknowledged quickly and resolved to a high standard.
• Developments remain safe, compliant and well-presented, with clear audit trails and forward plans in place.
• Service charge budgets are accurate, transparent and well-managed, with variances explained and minimised.
• Maintenance is proactive, with robust 12–24 month plans and timely execution of works.
• Meetings, inspections and key milestones are delivered on time, with clear, concise reporting.
• Strong supplier relationships deliver quality, value and accountability across the portfolio.

HOW YOU'LL SPEND MOST OF YOUR TIME

• Visiting sites to complete inspections, plan works and meet residents and contractors.
• Managing service charge budgets, tracking expenditure and preparing reports.
• Coordinating maintenance, compliance and H&S actions, and ensuring records are up to date.
• Preparing for and attending resident and client meetings, then following through on agreed actions.
• Procuring and overseeing contractors, reviewing performance and approving invoices.
• Handling day-to-day enquiries with empathy, clarity and timely communication.

WHO THIS ROLE IS FOR

• You enjoy variety, take ownership and stay organised across multiple sites and priorities.
• You are people-focused, calm under pressure and able to handle challenging conversations constructively.
• You are commercially aware with a practical eye for detail and presentation standards.
• You are comfortable working independently while being an active, supportive team member.
• You are Bristol-based or within a practical commute and happy to travel across the region.

EXPERIENCE THAT HELPS

• Experience managing residential blocks or estates, or a related property management role.
• Familiarity with service charge budgeting, invoicing and financial reporting.
• Knowledge of building safety, compliance and contractor management.
• Running resident or client meetings and following through on actions.
• Using property management systems and producing clear, professional correspondence.

WHAT WE OFFER

• Competitive salary, aligned to experience
• 24 days holiday plus bank holidays
• Pension scheme
• Perkbox membership with discounts across retail, travel and entertainment
• Fully funded training and professional development, including paid study leave
• Employee referral scheme
• Annual salary review
• Free eye tests and Cycle to Work scheme
• Long service award
• Support for Army Reserve training

ABOUT HILLCREST ESTATE MANAGEMENT

Hillcrest Estate Management supports residential developments across the South West from our Bristol base. Working across a range of estates, our team manages everything from service charge budgets and compliance through to maintenance and resident engagement, ensuring developments are well run and consistently maintained. For those joining the business, we offer the opportunity to manage a varied portfolio within a supportive team, where there is structure in place but also the flexibility to manage your role effectively. As part of a wider national group, Hillcrest combines the feel of a local business with the stability and opportunity of a growing organisation.

HOW WE HIRE

Initial conversation with our talent team

Interview focused on your approach to portfolio management, customer service, budgeting, compliance and stakeholder communication. We aim to complete the process within two to three weeks and communicate clearly throughout.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. A full, clean UK driving licence is essential.