Property Manager Rainham

Randstad Solutions Limited; Greater London; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

Randstad Solutions Limited is seeking a diligent Property Manager to oversee a diverse portfolio of freehold and leasehold properties in London. You will manage leases, ensure compliance with health and safety standards, and handle budgets, contracts and inspections.

You will respond to tenant inquiries, draft Board minutes, and liaise with Directors to ensure efficient service delivery. A proactive, diplomatic communicator with PMS experience is ideal.

Qualifications

• Well-developed interpersonal and oral communications skills.
• Good written and numerical literacy; able to explain financials to Directors.
• Experience with leasehold/freehold management and service charges.
• Familiarity with RICS Codes of Practice, ARMA rules and landlord/tenant legislation.
• Ability to prepare budgets and manage contracts and inspections.
• Proactive problem solving and ability to work under pressure.

Responsibilities

• Draft and serve S20 notices for major works.
• Manage portfolio in line with RICS/ARMA rules and landlord/tenant law.
• Provide full property management services for freehold/leasehold developments and individual properties.
• Respond to pre-assignment enquiries and leaseholder questions.
• Prepare and draft Board meeting minutes for Directors.
• Understand lease terms and communicate with lessees/letting agents.
• Maintain contracts, inspections, and compliance (H&S, Fire, Asbestos, Legionella, Electrical).
• Oversee insurance, quotes, and emergency repairs with Directors.
• Coordinate maintenance through PMS and appoint contractors, tracking progress.
• Monitor service charges and ground rents; chase arrears where needed.
• Check, code and authorise invoices; general filing; any other duties.

Skills

Interpersonal skills

Communication skills

Teamwork

Prioritisation

Literacy & numeracy

Diplomacy

Initiative

PMS system

Tools

PMS system

Job description

• Drafting and serving S20 notices for major works.
• Manage portfolio in accordance with RICS Codes of Practice, ARMA rules and landlord and tenant legislation.
• To provide a full professional property management services for a portfolio of freehold/leasehold developments and individual properties on behalf of freehold clients, Developers and Resident Management Companies, proactively manage in accordance with the management agreement the terms of the lease/agreements and good current practice.
• Responding to pre-assignment enquiries.
• To manage in relation to company targets of income and service delivery.
• Dealing with leaseholders enquiries appertaining to the development.
• Responding to all correspondence/emails, telephone calls including those from Directors, lessees and tenants.
• Prepare and draft minutes of Board meetings for approval by the Directors.
• Good understanding of lease terms and ability to write to lessees/tenants/letting agents in relation to any matters which may contravene the terms of the lease, i.e. noise/nuisance, satellite dishes, wood floors, pets, etc.
• Be prepared to deal with any issue that may arise during the course of the Management of the properties.
• Ensure the property operates as smoothly as possible.

BUDGETS & ACCOUNTS

• Prepare and issue draft budgets to Directors for consideration and agree with Board of Directors and approve on PMS computer system.
• Good understanding of service charge and company accounts and ability to explain them to Directors.

INSPECTIONS

• Arrange meetings and inspections for all properties managed.
• Ensure that all necessary contracts and annual inspections are in place.
• Carry out regular Inspections of properties from time to time and action any works necessary.
• Ensure that all properties under Management have up to date Health & Safety, Fire Risk Assessments, Asbestos Surveys, Legionnaires Risk Assessment and Electrical Reports etc.

INSURANCE

• Ensuring all properties in the portfolio are insured including dealing with all claims, renewals and enquiries regarding the policy.
• Liaising with Loss Adjusters and obtain quotes for remedial works and to effect and oversee any emergency repairs.
• Liaising with Directors as necessary to ensure that blocks are re valued for insurance purposes, at least every 3 years in accordance with company policy.

MAINTENANCE

• Contact contractors to ascertain whether they are able to carry out works and issue work order forms on PMS - checking with Directors in the first instance if authorisation is required.
• Monitor contractor's performance - Follow through and complete jobs, updating PMS.
• Prepare specifications for all contracts at blocks managed including cleaning, gardening, window cleaning, etc., to issue tenders and appoint contractors. Issue contracts to contractors ensuring that they comply with current health and safety legislation.
• Carry out regular site inspections to monitor works and keep Directors advised of progress before any part payment or full payment of contractor invoices are authorised
• Ensure that all contracts and schedule of works for all properties are entered on the computerised system and updated.
• Advise all lessees and or tenants of impending works, etc.
• Monitor contractor's performance regularly.
• Work in conjunction with external/in-house surveyors in relation to major works contracts. Attend progress meetings as necessary, ensure S20 Notices served and pay authorised invoices.

SERVICE CHARGES

• Monitor expenditure to ensure sufficient funds are available to cover all necessary repairs/works, except on the rare occasion where emergency works may be required.
• Responsible for chasing arrears of service charge and ground rents due on portfolio up to instruction of solicitors.

GENERAL

• Check, code and authorise invoices.
• General Filing
• Any other duties as directed.

PERSONAL REQUIREMENTS

• Well-developed interpersonal and oral communications skills.
• Interpersonal skills and customer focused
• Ability to work on own initiative
• Good literacy and numerical skills
• Diplomacy
• Ability to prioritise workload and work under pressure
• Team Player

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.