Block Property Manager

Randstad Construction & Property; Tendring; Hybrid; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Flexible working

Work from home

Performance bonus

25 days leave

Birthday leave

Job summary

Randstad Construction & Property is seeking an experienced Block Manager or Property Manager for a varied residential portfolio in Rainham, Essex, with hybrid working options. You will deliver professional service, supported by a structured back-office team, to maintain compliance, manage maintenance, and nurture client relationships.

The role focuses on delivering proactive portfolio management, strong stakeholder communication, and efficient use of modern property software.

Qualifications

• Experience in Residential Property Management / Block Management with leasehold knowledge.
• Strong interpersonal and communication skills.
• Ability to prioritise workloads and work independently.
• Proficient literacy and numerical abilities; IT-savvy with modern property software.

Responsibilities

• Portfolio Management: Proactively manage your portfolio in line with RICS Codes of Practice and ARMA/TPI rules.
• Maintenance & Contractors: Appoint, tender, and monitor contractor performance
• Financial & Budgets: Prepare and manage service charge budgets in accordance with lease terms, coordinating closely with Directors.
• Inspections & Risk: Oversee regular property inspections, update reports on Riskbase, and implement necessary health and safety actions.
• Client & Leaseholder Relations: Respond to correspondence, deal with leaseholder enquiries, and attend regular resident AGMs/Directors' meetings.
• Insurance Management: Handle policy renewals, claims, and liaise directly with Loss Adjusters.

Skills

Portfolio management

Client relations

Communication

Prioritization

Literacy

Numerical skills

IT literacy

Property software

Tools

Property management software

Job description

?Block Property Manager Location: Rainham, Essex (with Flexible/Hybrid Working) Package: Competitive Basic Salary + up to 10% Performance Bonus + 25 Days Holiday + Excellent BenefitsAre you an experienced Block Manager or Property Manager looking for an environment where your hard work is actually supported?We are a leading, award-winning national property management provider with over 50 years of industry excellence. More importantly, we care about our people. We are proud to have been voted one of the \"Great Places to Work UK\" for the last 5 consecutive years.We know that managing a portfolio can be demanding. That's why we have heavily invested in state-of-the-art systems and built a structured, dedicated back-office administrative and legal support team to take the heavy lifting off your shoulders, making your day-to-day life easier.With us, you won't just manage; you will excel. We offer genuine flexible working options, including working from home (WFH), allowing you to build a perfect work-life balance.

The Role

Working closely with the Head of Property Management, you will oversee a varied portfolio of residential freehold/leasehold developments. Your core focus will be delivering an exceptional, professional service while utilizing our structured support network to manage maintenance, compliance, and client relationships seamlessly.

Key Responsibilities

• Portfolio Management: Proactively manage your portfolio in line with RICS Codes of Practice and ARMA/TPI rules.
• Maintenance & Contractors: Appoint, tender, and monitor contractor performance
• Financial & Budgets: Prepare and manage service charge budgets in accordance with lease terms, coordinating closely with Directors.
• Inspections & Risk: Oversee regular property inspections, update reports on Riskbase, and implement necessary health and safety actions.
• Client & Leaseholder Relations: Respond to correspondence, deal with leaseholder enquiries, and attend regular resident AGMs/Directors' meetings.
• Insurance Management: Handle policy renewals, claims, and liaise directly with Loss Adjusters.

About You

We are looking for a customer-focused professional who takes pride in providing a personal touch to property management.

• A solid background in Residential Property Management / Block Management with an understanding of current leasehold legislation.
• Strong interpersonal and communication skills, with the diplomacy to handle complex enquiries.
• The ability to prioritize workloads effectively under your own initiative.
• Excellent literacy, numerical skills, and an IT-literate mindset comfortable with modern property software.

What's in it for you?

• Work-Life Balance: Flexible working options with working from home (WFH) capability.
• Financial Reward: An annual performance bonus scheme worth up to 10% of your basic salary after probation.
• Generous Leave: 25 days annual leave plus bank holidays plus Birthday leave
• Unrivalled Support: Access to specialized internal divisions, including legal/admin, insurance broking, and building surveying, ensuring you have the tools to do your job efficiently.
• Career Growth: Progress within a company recognised for its exceptional culture and commitment to integrity.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.