Property Manager in Loughton)

Ad Warrior Ltd; Loughton; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Bright Exchange

Employee Assistance Programme

Free parking

Company mobile phone

Reimbursement of work expenses

28 days annual leave

Job summary

Ad Warrior Ltd in Loughton is seeking a Property Manager to join a busy, growing team. This full-time, office-based role requires ARLA-qualified professionals with strong tenancy law knowledge and excellent organisation.

You will manage an expanding portfolio of residential and commercial properties, handle tenancy lifecycles, coordinate maintenance, and maintain landlord and tenant relationships to ensure compliance and high service levels.

Qualifications

• ARLA (or equivalent) qualification is essential.
• At least 2 years of experience in residential property management.
• Strong understanding of tenancy law, landlord & tenant responsibilities, and property compliance.
• Excellent organisational and time-management skills to manage multiple tasks.
• Proactive problem-solving and customer-focused approach.

Responsibilities

• Manage tenancy lifecycles, including agreements, renewals, deposits, and notices with compliance.
• Oversee repairs and maintenance, coordinating with contractors and conducting inspections.
• Act as primary contact for tenants, resolving queries and disputes with high service levels.
• Oversee rent collection and arrears management and prepare landlord reports.
• Keep systems up to date and support marketing efforts as needed.

Skills

Organisation

Communication

Customer focus

Problem-solving

Time management

Teamwork

Education

ARLA qualification

Residential property management qualification

Tools

Property management software

Microsoft Office

Job description

Property Manager

Location : Loughton

Job Type : Permanent, Full-time

Salary: £30,000 - £40,000 per annum (depending on experience)

Our client has a fantastic opportunity to join their fast-growing, busy, and supportive property management team where you can build a successful career in a well-established and growing business.

The Role

They are looking for an experienced and proactive Property Portfolio Manager to join their busy business. This is a full-time office-based role requiring a professional with strong organisational skills, attention to detail, and a customer-focused approach.

As a Property Manager, you will be responsible for overseeing an existing and growing portfolio of residential and commercial properties, ensuring all aspects of tenancy management, maintenance, compliance, and client relationships are handled efficiently and professionally. You will work closely with the landlord, tenants, and contractors to provide a high-quality service and ensure properties are managed in line with legal requirements.

This role requires someone who thrives in a fast-paced environment, has excellent problem-solving abilities, and can confidently handle a variety of responsibilities, from maintenance coordination to tenancy renewals. The successful candidate will be ARLA (or equivalent) qualified and have a thorough understanding of property management legislation and best practices.

Key Responsibilities:

• Manage all aspects of the tenancy lifecycle, including agreements, renewals, deposit handling, and legal notices. Ensure compliance with tenancy laws and negotiate rent reviews where applicable.
• Oversee property repairs and maintenance, liaising with contractors to ensure timely, cost-effective solutions. Conduct regular inspections and ensure properties meet legal safety and compliance requirements.
• Act as the primary point of contact for tenants, addressing queries, resolving disputes, and ensuring high levels of service. Provide expert advice on property management matters.
• Oversee rent collection and arrears management, ensuring timely payments. Maintain accurate records, process invoices, and prepare financial reports for landlords.
• Keep property management systems up to date, stay informed on market trends and legislation, and support property marketing efforts when required. Assist with administrative duties to ensure smooth operations.

Skills and Qualifications

• ARLA (or equivalent) qualification is essential.
• At least 2 years of experience in residential property management.
• Strong understanding of tenancy law, landlord & tenant responsibilities, and property compliance inc. awareness of deposit rules and regulations.
• Excellent organisational and time-management skills, with the ability to manage multiple tasks efficiently.
• Strong problem-solving abilities and a proactive approach to issue resolution.
• Excellent communication and interpersonal skills, with a professional and customer-focused attitude.
• Ability to work independently and as part of a team in a fast-paced environment.
• Occasional availability to carry out viewings in the evenings and at the weekend if necessary.
• Proficiency in using property management software and Microsoft Office Suite.
• A full UK driving licence is preferred but not essential.

Benefits:

• Bright Exchange - exclusive employee benefits and discounts.
• Employee Assistance Programme - support for wellbeing and mental health.
• Free parking on company premises (subject to availability).
• Company mobile phone provided for work-related duties.
• Reimbursement of work expenses where applicable.
• 28 days annual leave (including bank holidays).