Property Manager

Hillcrest Estate Management Ltd.; West of England; Hybrid; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Car allowance for field-based roles

Pension scheme

24 days holiday + bank holidays

Perkbox membership

Job summary

Hillcrest Estate Management is seeking a Property Manager to take full ownership of a diverse residential portfolio around Bristol. You will be the main point of accountability for service delivery, client relationships and long‑term asset care, with two days in the Bristol office and three days hybrid including site visits.

The role requires strong organisation, sound judgement and confidence dealing with clients, residents and contractors, balancing service quality, cost control and compliance

Qualifications

• Experience managing residential block portfolios.
• Solid understanding of leases and leasehold legislation.
• Knowledge of Landlord & Tenant Act and related guidelines.
• Experience with major works and Section 20 consultations.
• Willingness to obtain TPI Associate membership within 12 months.

Responsibilities

• Managing the day‑to‑day performance of your residential portfolio.
• Building strong relationships with clients, residents and contractors.
• Preparing and controlling service charge budgets and forecasts.
• Overseeing major works projects and Section 20 consultations.
• Carrying out regular site inspections and ensuring H&S compliance.
• Interpreting leases, legislation and best practice to give clear advice.

Skills

Residential property management

Budget management

Client relationships

Leasehold legislation

Communication

Education

Familiarity with RICS guidelines

ARMA guidelines awareness

TPI Associate membership

Job description

• £Competitive, aligned to experience and portfolio size
• Hybrid (2 days in the Bristol office per week and 3 days hybrid working/site visits)

PROPERTY MANAGER

• Hillcrest Estate Management
• £Competitive, aligned to experience and portfolio size
• Hybrid (2 days in the Bristol office per week and 3 days hybrid working/site visits)

Role Overview

We need a Property Manager who can take full ownership of a diverse portfolio and run it confidently, commercially and compliantly, without being micromanaged.

You’ll be trusted with a portfolio of residential developments in and around Bristol, acting as the main point of accountability for service delivery, client relationships and long‑term asset care.

The portfolio has been sized to be manageable and sustainable, allowing you to focus on quality, consistency and long‑term outcomes.

ROLE EXPECTATIONS

This is a varied, multi-location portfolio that requires strong organisation, sound judgement and confidence dealing with clients, residents and contractors.

You will need to balance service quality, cost control and compliance at the same time and be comfortable making decisions rather than escalating them.

You will be expected to run your portfolio, spotting issues early, managing risk and improving standards, not just reacting to problems.

What Success Looks Like

You’ll be successful in this role if:

• Your developments are stable, compliant and well managed
• Clients trust you and see you as their go-to point of contact
• Budgets, forecasts and expenditure are controlled and transparent
• Section 20 consultations and major works are delivered smoothly

How You’ll Spend Most Of Your Time

Most weeks, you’ll be:

• Managing the day‑to‑day performance of your residential portfolio
• Building strong relationships with clients, residents and contractors
• Preparing and controlling service charge budgets and forecasts
• Overseeing major works projects and Section 20 consultations
• Carrying out regular site inspections and ensuring H&S compliance
• Interpreting leases, legislation and best practice to give clear advice

You’ll work from our Bristol office 2 days per week and 3 days hybrid with site visits as required. You will be trusted to manage your time and priorities effectively.

Who This Role Is For

This role suits someone who:

• Has proven experience managing residential block portfolios
• Is confident handling budgets, major works and client relationships
• Understands leasehold legislation and industry best practice
• Communicates clearly and professionally with a wide range of stakeholders
• Takes pride in delivering a high-quality service

Experience That Helps

• Residential property management experience
• Strong knowledge of the Landlord & Tenant Act and leasehold legislation
• Familiarity with RICS and ARMA guidelines
• Experience overseeing Section 20 consultations and major works
• TPI Associate membership (or willingness to obtain within 12 months)

What We Offer

• Competitive salary, aligned to experience
• Car allowance for field-based roles (London and Essex)
• 24 days holiday plus bank holidays, with additional Christmas closure
• Pension scheme
• Perkbox membership with discounts across retail, travel and entertainment
• Fully funded training and professional development, including paid study leave
• Employee referral scheme
• Annual salary review
• Free eye tests and Cycle to Work scheme
• Long service award
• Support for Army Reserve training

About Hillcrest Estate Management

Hillcrest Estate Management supports residential developments across the South West from our Bristol base.

Working across a range of estates, our team manages everything from service charge budgets and compliance through to maintenance and resident engagement, ensuring developments are well run and consistently maintained.

For those joining the business, we offer the opportunity to manage a varied portfolio within a supportive team, where there is structure in place but also the flexibility to manage your role effectively.

As part of a wider national group, Hillcrest combines the feel of a local business with the stability and opportunity of a growing organisation.

How We Hire

• Initial conversation with our talent team
• Interview focused on experience, judgement and approach

We aim to complete the process within two to three weeks and communicate clearly throughout.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.