Property Manager

EstateAgencyRecruiters; Camden Town; Hybrid; GBP 34,000 - 38,000; Full time

Benefits offered by this job

Hybrid working

Job summary

EstateAgencyRecruiters is seeking a Residential Property Manager in Hampstead, London, offering hybrid work with 50% home-based work after probation. You will own a dedicated property portfolio from move-in to tenancy end, coordinating repairs and ensuring compliance with UK housing regulations.

The role requires 2+ years in UK residential property management in an estate agency, with strong organisation and communication skills.

Qualifications

• Minimum of 2+ years of residential property management experience in a UK estate agency or property firm.
• Strong organisational skills with the ability to manage a busy workload and maintain attention to detail.
• Excellent communication, both verbal and written, with tact and diplomacy.

Responsibilities

• Take full ownership of a dedicated portfolio from move-in to tenancy end.
• Coordinate maintenance and repairs with contractors to ensure quality and value for landlords.
• Ensure properties meet UK housing regulations including Gas Safety, EICRs, EPCs and licensing.
• Manage tenancy renewals, check-outs, and deposit negotiations/disputes.
• Conduct periodic property visits and generate detailed reports for landlords.

Skills

Portfolio management

Maintenance coordination

Compliance knowledge

Communication skills

Organisation

Education

ARLA/Propertymark qualification

Job description

Job Title: Residential Property Manager

Location: Hampstead, London (Hybrid) No driving licence needed

Salary: £34,000 - £38,000 per annum (Depending on Experience)

Work Pattern: Full-Time Work From Home 50% of the week (After successful probation)

About Us

We are an award-winning, premier estate agency with an established heritage and a vast network of over 40 offices across London. Known for our exceptional customer service and market-leading expertise, our Hampstead office manages a diverse and high-end portfolio of beautiful residential properties.

We believe that a supported team delivers the best results. That is why we are proud to offer a modern, highly flexible working structure that respects your work-life balance.

The Headline Benefit: True Hybrid Flexibility

We know that property management takes focus. Once you have successfully completed your probation period, you will have the freedom to work from home half the week 3 days from home one week, two the next). Enjoy the buzz of our vibrant Hampstead office for collaboration and teamwork, and the comfort of your own home for focused administration and portfolio management.

The Role

As a Residential Property Manager, you will take full ownership of a dedicated portfolio from move-in to tenancy end. You will act as a trusted partner for our landlords and tenants, ensuring their properties are flawlessly maintained and fully compliant.

Key Responsibilities

• Portfolio Management: Act as the primary point of contact for landlords and tenants, delivering proactive and empathetic service.
• Maintenance & Repairs: Coordinate routine and emergency repairs with our trusted network of contractors, ensuring quality work and fair pricing.
• Compliance: Ensure all managed properties meet strict UK housing regulations, including Gas Safety, EICRs, EPCs, and licensing requirements.
• Tenancy Cycles: Manage end-to-end tenancy renewals, check-outs, and deposit negotiations/disputes.
• Inspections: Conduct periodic property visits to ensure standards are maintained and generate detailed reports for landlords.

About You

We are looking for a confident, structured professional who already understands the fast-paced nature of the London property market.

Requirements

• Experience: A minimum of 2+ years of residential property management experience within a UK estate agency or property firm.
• Organisation: Superb time-management skills with the ability to handle a busy workload while maintaining sharp attention to detail.
• Communication: Excellent verbal and written communication skills-you can handle difficult conversations with tact, calm, and diplomacy.
• Knowledge: Sound understanding of current AST legislation and compliance regulations.
• Qualifications: An ARLA/Propertymark qualification is advantageous, though not essential.

What We Offer

• Salary: Competitive base salary of £34,000 - £38,000.
• Hybrid Working: Work from home half the week following probation.
• Career Growth: Opportunities for professional development and funding for industry qualifications.