Property Manager

LRG; Salford; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading property group in the UK is seeking a committed Property Manager to provide exceptional service for tenants and landlords. The role involves managing inquiries, maintenance issues, and ensuring compliance while offering opportunities for personal growth within a supportive team environment.

Benefits

Opportunities for career growth

Market-leading training

Access to a diverse property portfolio

Competitive salary and incentives

Generous holiday allowance

Excellent parental leave

Qualifications

• Full UK Driving License Required.
• Experience beneficial but not essential.

Responsibilities

• Provide excellent communication to tenants and landlords.
• Handle maintenance requests and coordinate with contractors.
• Ensure compliance with property legislation.

Skills

Organizational skills

Time management

Attention to detail

Professional telephone manner

Job description

Social network you want to login/join with:

Salary: £29,000 OTE inclusive of commission plus the opportunity to work towards £3,000 in bonuses.

Hours: Monday to Friday 9am to 5:30pm

About Leaders:

Leaders, part of LRG, is a well-established and reputable property group across the UK. With a history rooted in providing exceptional property services, Leaders has earned a commendable reputation for professionalism, client satisfaction, and expertise in the property market.

Job Summary and Key Responsibilities:

Reporting to the Team Manager/Head of Centre, Leaders is seeking a Property Manager to join our dedicated and dynamic team based in Manchester. Experience is beneficial but not essential. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for tenants and landlords, assisting with inquiries, booking appointments, and ensuring a smooth tenancy process from start to finish.

Key Responsibilities:

• Provide excellent telephone and written communication throughout the tenancy.
• Accept and understand tenants' maintenance requirements, providing a triage service to resolve issues.
• If unresolved, communicate with the landlord with a solution and arrange works with contractors.
• Update all parties regularly via phone, email, or text, and log notes.
• Make regular 'well-being' calls to landlords.
• Coordinate with the property management team to ensure works are completed, invoiced within 21 days, and customers are updated.
• Ensure all properties meet mandatory compliance/legislation, following company processes.
• Work with Property Inventory Clerks to ensure inspections are conducted, and landlords and tenants are informed per company policy.
• Contact managed landlords and tenants two weeks before vacation to explain check-out procedures and timelines.
• Handle non-managed deposits under the No Deposit Scheme.
• Follow check-out processes and communicate via the Depositary site.
• Collaborate with team leaders and branch network to understand reasons for any lost units.
• Maintain high communication standards with internal and external customers.

What are we looking for:

• Professional telephone manner
• Strong organizational, time management, and attention to detail skills
• Full UK Driving License Required

What we can offer you:

• Opportunities for career growth within the company
• Market-leading training and ongoing professional development
• Access to a diverse property portfolio
• Supportive and collaborative team environment
• Competitive salary and incentives
• Quarterly and annual awards
• Salary sacrifice pension scheme
• Generous holiday allowance, increasing with service
• Excellent parental leave and newly introduced fertility policy

LRG is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual who shares our commitment to excellence in the real estate industry.

LRG does not engage recruitment agencies for hiring. All job openings are managed directly by our internal recruitment team. Unsolicited CVs or candidate referrals from agencies will not be considered.