Property Manager

LRG; Croydon; Remote; GBP 25,000 - 35,000; Full time

Job summary

LRG, un groupe immobilier bien établi au Royaume-Uni, recherche un Property Manager pour son équipe dynamique. Le candidat idéal doit avoir des compétences en communication et en organisation, et sera responsable de la gestion des requêtes des locataires et propriétaires. Ce poste est entièrement à distance et offre des opportunités de développement professionnel au sein de l'entreprise.

Benefits

Opportunités de croissance de carrière

Formation de pointe et développement professionnel continu

Environnement d'équipe collaboratif

Allocation généreuse de congés

Qualifications

• Permis de conduire britannique requis.
• Manner téléphonique professionnelle.
• Capacités organisationnelles et gestion du temps.

Responsibilities

• Assurer une communication efficace avec les locataires et les propriétaires.
• Traiter les demandes de maintenance et suivre l'état des travaux.
• Garantir la conformité des propriétés avec la législation en vigueur.

Skills

Communication

Organizational skills

Attention to detail

Job description

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Up to £3000 additional bonus incentives to be earned on top

Hours: Monday to Friday 9am - 5:30pm (1 hour lunch)

About Leaders:

Leaders, as part of LRG, is a well-established and reputable property group across the UK. With a history rooted in providing exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction, and expertise in the property market.

Job Summary and Key Responsibilities:

Reporting to the Team Manager/Head of Centre, Leaders is seeking a Property Manager to join our dedicated and dynamic team on a fully remote basis. Experience is beneficial but not essential. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for tenants and landlords, assisting with inquiries, booking appointments, and ensuring a smooth process throughout the tenancy.

Key Responsibilities:

1. Provide excellent telephone and written communication throughout the tenancy.
2. Accept and understand tenants' maintenance requirements, providing a triage service to resolve issues.
3. If unable to resolve, communicate with the landlord with a solution and arrange works with contractors.
4. Update all parties regularly via phone, email, or text, and log notes.
5. Make regular ‘well-being’ calls to landlords.
6. Work with the property management team to ensure all works are completed and invoiced within 21 days, updating customers on progress.
7. Ensure all properties meet mandatory compliance/legislation requirements, following company processes.
8. Coordinate with Property Inventory Clerks to ensure inspections are completed and communicate with landlords and tenants accordingly.
9. Contact managed landlords and tenants 2 weeks prior to vacation to explain check-out procedures and timeframes.
10. Handle non-managed deposits under the No Deposit Scheme.
11. Ensure the check-out process is followed and communication is sent via the Depositary site.
12. Collaborate with team leaders, heads of centres, and branch networks to understand reasons for lost units.
13. Maintain high levels of communication with internal and external customers.

What are we looking for:

• Professional telephone manner
• Organizational skills, time management, and attention to detail
• Full UK Driving License Required

What we can offer you:

• Opportunities for career growth and advancement within the company
• Market-leading training and ongoing professional development
• Access to a diverse portfolio of properties
• Supportive and collaborative team environment
• Competitive salary and additional incentives
• Quarterly and annual awards
• Salary sacrifice pension scheme
• Generous holiday allowance, increasing with service
• Excellent parental leave and newly introduced fertility policy

LRG is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual who shares our commitment to excellence in the real estate industry.

LRG does not engage recruitment agencies for hiring. All job openings are managed directly by our internal recruitment team. We do not accept unsolicited CVs or candidate referrals from agencies, and such submissions will not be considered.