Property Manager

Trinity Estates; Hemel Hempstead; Hybrid; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Vitality private healthcare

Free eye tests

Cycle to Work scheme

Fully funded training and professional

Employee referral scheme

Job summary

Trinity Estates is seeking a people‑focused Property Manager to take ownership of a varied portfolio of 24 residential developments across the Central region, with home-based work and regular travel to sites in Birmingham, Northampton, Coventry, Leicester, Banbury and Worcester.

You will coordinate maintenance, safety checks and compliance, manage budgets and service charges, and act as the main contact for residents, clients and contractors, delivering a professional, proactive service backed

Qualifications

• Experience in managing a mixed residential portfolio and liaison with residents, clients and contractors.
• Strong organisational skills and ability to prioritise across multiple sites.
• Proactive maintenance planning and budgeting experience.
• Excellent written and verbal communication.

Responsibilities

• Coordinate maintenance and compliance tasks across multiple sites.
• Respond to resident and client enquiries with clear updates.
• Plan site visits, track actions to closure and maintain records.
• Brief and manage contractors, review invoices and performance.

Job description

Role Overview

You will take ownership of a varied portfolio of 24 residential developments across the Central region, spanning Birmingham, Northampton, Coventry, Leicester, Banbury and Worcester. From modern apartment blocks to established estates, you’ll be the trusted point of contact for residents, clients and contractors, ensuring high standards are delivered consistently.

PROPERTY MANAGER

• Trinity Estates
• Competitive
• Home Based

Role Overview

You will take ownership of a varied portfolio of 24 residential developments across the Central region, spanning Birmingham, Northampton, Coventry, Leicester, Banbury and Worcester. From modern apartment blocks to established estates, you’ll be the trusted point of contact for residents, clients and contractors, ensuring high standards are delivered consistently.

Working from home with regular regional travel, you’ll blend smart planning with on‑site presence to keep your developments safe, compliant and well‑maintained. Backed by Trinity’s strong operational support, you’ll have the tools, processes and team around you to deliver a people‑first, professional service that residents feel and notice.

ROLE EXPECTATIONS

Most days, you will coordinate maintenance and compliance tasks, respond to resident and client enquiries, and manage contractors to agreed SLAs and budgets. You’ll plan and attend site visits and meetings, track actions to closure, and keep clear records so decisions are well‑informed and transparent.

What Success Looks Like

• Residents and clients feel listened to, informed and confident in the service you provide.
• Developments are clean, safe and fully compliant, with proactive maintenance plans in place.
• Budgets and service charges are well managed, with clear, timely reporting and accurate records.
• Contractors are well‑briefed, performance‑managed and deliver quality work on time.
• Issues are resolved quickly at root cause, with minimal escalation and strong follow‑through.
• Meetings, inspections and actions are planned, prioritised and completed to agreed timelines.

How You’ll Spend Most Of Your Time

• Visiting sites across Birmingham, Northampton, Coventry, Leicester, Banbury and Worcester to inspect standards, safety and maintenance needs.
• Managing day‑to‑day enquiries from residents and clients, providing clear updates and next steps.
• Planning and overseeing compliance activities, H&S checks, risk assessments and remedial works.
• Preparing and managing budgets, service charges and purchase orders with accurate documentation.
• Briefing, instructing and monitoring contractors, reviewing performance and approving invoices.
• Organising and chairing meetings, issuing minutes and tracking actions through to completion.

Who This Role Is For

• You’re a people‑focused property manager who balances empathy with clear, decisive action.
• You’re highly organised, comfortable prioritising across multiple sites and deadlines.
• You communicate clearly in writing and in person, tailoring your approach to different audiences.
• You take ownership, use data and site evidence to make decisions, and follow through meticulously.
• You’re happy travelling across the Central region and managing your time independently.

Experience That Helps

• Managing a mixed residential portfolio with budget responsibility and service charge awareness.
• Coordinating compliance, H&S, fire safety and planned maintenance activities.
• Working with resident stakeholders, developers, RMC/RTM directors and contractors.
• Running site inspections, chairing meetings and producing concise, action‑led minutes.
• Using property management systems and Excel to maintain accurate records and reporting.

What We Offer

• Competitive salary
• 24 days holiday plus bank holidays
• Vitality private healthcare
• Free eye tests and Cycle to Work scheme
• Fully funded training and professional development, including paid study leave (up to £1,500)
• Employee referral scheme, up to £1,500
• Support for Army Reserve training

About Trinity Estates

Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group.

Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large‑scale residential estates. Trinity Estates combines strong operational structure with a people‑focused approach, delivering a consistent and professional service at scale.

For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation.

As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management.

How We Hire

• Initial conversation with our talent team
• Interview focused on your approach to portfolio management, resident communication, H&S/compliance, budgeting and contractor oversight, including scenario‑based problem solving

We aim to complete the process within two to three weeks and communicate clearly throughout.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.