Property Manager

TN United Kingdom; Greater London; On-site; GBP 29,000 - 35,000; Full time

Job summary

An established industry player in property management is seeking a dedicated AST Property Manager to join their team in North West London. This role is ideal for a motivated individual who thrives in a collaborative environment and is passionate about delivering exceptional customer service. You will be responsible for advising landlords, managing property maintenance, and ensuring compliance with current legislation. If you're looking for a long-term career with a friendly and professional business, this opportunity offers a supportive atmosphere where your contributions will be valued. Join a team that prides itself on its first-class service and make a real impact in the property management sector.

Qualifications

• Experience in property management is essential for this role.
• Strong customer service skills and problem-solving abilities are required.

Responsibilities

• Advise landlords on property management and handle maintenance issues.
• Ensure properties comply with health and safety legislation.

Skills

Property Management

Customer Service Skills

Problem Solving

Organizational Skills

Telephone Manner

Education

ARLA Qualification

Tools

Online App/Website

Job description

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Dove and Hawk are working alongside an independent Estate Agency that prides itself on their first class customer service. Based in Pinner, North West London, this role will suit a team player who is looking for a long term career with a friendly and professional business!

Duties/Functions of the role:

• Advising and guiding landlords on the management of their properties
• Dealing with day to day maintenance issues and undertaking routine property visits
• Negotiation of end of tenancy deposit dilapidations and if required dealing with TDS disputes
• Arranging end of tenancy procedures and ensuring properties are made ready for new tenancies
• Coordinating refurbishment works including obtaining quotes and management of contractors
• Liaising with tenants and contractors to ensure works are completed in a timely manner
• Progressing quotes and checking/submitting invoices to ensure payment is on time
• Carrying out detailed Property Visits and creating precise reports using online App/website
• Ensuring properties comply with Health & Safety legislation and that statutory obligations are met, e.g. gas safety, electrical safety etc.
• Dealing with insurance claims
• Dealing with utility changeovers and queries
• General management and organisation of the department including documentation and housekeeping tasks

Requirements of the role:

• Experienced in Property Management
• ARLA qualified (preferred but not essential)
• Understanding of current lettings legislation
• Highly organised and able to prioritise workload
• Effective problem solving
• High level of customer service skills
• Good telephone manner and positive attitude
• Ability to work in a pressurised environment
• Knowledge of the local area helpful
• Full UK driving licence and own car

Salary Budgets: up to £35,000 per annum

Required working hours: Monday - Friday - 9am - 5:30pm

If you are an experienced AST Property Manager looking for a long term career with an established and positively thought of brand in NW London; apply to this role right away or contact Alfie Burrell at Dove & Hawk, remembering to quote vacancy reference: 11093.