Property Manager

Places for People; Great Ellingham; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

27 days holiday

Healthcare cashback plan

Study sponsorship

Pension + Life assurance

Place Rewards discounts

Job summary

Residential Management Group (RMG) is seeking a Property Manager to oversee blocks and estates. The role is home-based around East Anglia & Essex with a Hoddesdon office visit at least once weekly.

You will apply knowledge of the Building Safety Act, manage service charges, lead meetings, ensure safety compliance and deliver excellent customer service. A UK driving licence is required.

Qualifications

• Block Management experience in a Property Manager role.
• Ability to understand leases, service charge budgeting and related legislation.
• Sound knowledge of the Building Safety Act and Higher Risk Buildings.
• Ability to build and maintain key internal/external relationships.
• Attention to detail with financials, Section 20 processes and strong customer service.
• Excellent organisational skills and a customer-centric mindset.
• Full UK driving licence and access to a car.

Responsibilities

• Manage an established residential portfolio of blocks and estates.
• Lead meetings with RMC Directors, Residents' Associations and Developers.
• Monitor service charges and budget planning for works.
• Ensure compliance with health and safety and M&E requirements.
• Maintain audit trails for site visits and meetings.
• Oversee major works programmes and consultation procedures.

Skills

Block Management experience

Lease understanding

Service charge budgeting

Relationship building

Attention to detail

Excel

Customer service

Organisational skills

Driving licence

Tools

Excel

Job description

Residential Management Group (RMG), a market leading Property Management Company is looking for a Property Manager, experienced within block/estate management, as we manage small and large blocks and estates for RMC (Resident Management Companies), L&T (Landlord & Tenant) and Developers.

This is a great career opportunity to join a large, organically growing, market leading managing agent. You'll be working alongside an experienced and supportive team of property management professionals, led by a highly experienced senior management team. We also have superb systems, robust processes, and specialist back-office support teams, so when you join us as a Property Manager, you're equipped with the best support to deliver a property management service that is second to none.

Where will you be located?

You'll be home based close to your portfolio ideally around East Anglia and Essex, which you will visit regularly. You will also need to be at our Hoddesdon office (EN11 0DR) at least once a week.

What are some of the tasks you will be doing?

Managing an established residential portfolio of blocks and estates, you will utilise your sound knowledge of the Building Safety Act, the governance around property management and your experience of managing Higher Risk Buildings, complex developments, overseeing cladding remediation. You will....

• Carry out and monitor services required, in line with the service level agreement with contractors and the terms of the lease.
• Construct the appropriate budget (for the Landlord to sign off) and monitor the collection of Service Charges to fund necessary works.
• Lead on meetings with the RMC Directors, Residents' Association and Developers etc. in line with the service level agreement and statutory requirements.
• Be aware of the Compliance, Health & Safety and M & E requirements of Residential Management and that your sites are fully compliant.
• Ensure a fully documented audit trail for site visits; meetings (formal and informal)
• Ensure maintenance is identified and carried out as promptly as possible to reduce the risk of further damage.
• Ensure all consultation procedures are followed.
• Review lease requirements for major works and ensure section 20 notices are served and a major works programme are in place.

What are we looking for?

• Block Management experience in a previous Property Manager role
• The ability to understand leases, service charge budgeting and associated legislation.
• Sound knowledge of the Building Safety Act, with experience of managing Higher Risk Buildings and complex sites
• The ability to build and maintain key relationships both internally and externally.
• Good attention to detail, comfortable with excel and picking out financial details, Section 20, great customer service skills.
• Excellent organisational skills
• Confident, with a customer centric mindset
• A full UK driving licence and car

What does RMG have offer you?

You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including:

• 27 days holiday plus all Bank Holidays
• Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services
• Sponsorship for study and professional qualifications (up to 4 study days)
• Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)
• As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!

About Us

Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 144,000 households across the UK. We offer a range of job opportunities, from property management, finance, customer services, and everything in between, which makes us a great place to work.

And it doesn't stop there. Every one of our employees has the opportunity to learn, develop and grow in their chosen career pathway and reach their potential.