Property Manager

LCA Jobs; Chelmsford; Hybrid; GBP 26,000 - 28,000; Full time

Job summary

LCA Jobs are supporting the search for a Property Manager to join our client's residential lettings team based in Chelmsford. You will handle maintenance queries from private tenants and coordinate with landlords and contractors to progress and resolve issues.

Hours are primarily Monday to Friday, 8.30am to 5.30pm, with occasional Saturdays on a rota basis and a hybrid pattern after probation between home and the Chelmsford Head Office. Comprehensive training is provided.

Qualifications

• Proven track-record within residential lettings or property management.
• Effective communication skills both orally and in written format.
• Well organised with the ability to prioritise the most urgent jobs amongst a busy workload.
• IT proficient, familiar with MS Office.

Responsibilities

• Receiving maintenance-based queries either by telephone or email from private tenants who occupy properties managed by our company on behalf of private landlords.
• Consulting with landlords and providing regular updates on the progress of maintenance works and issue resolution.
• Reporting issues to approved contractors and arranging access for them to prepare quotations and/or undertake repairs.
• Maintaining accurate records within our internal database of enquiries received, actions taken, related conversations, compliance checks, and communications sent or received.
• Coordinating relevant property compliance and safety checks, including liaising with contractors, landlords, tenants, and internal teams to ensure statutory obligations and certification requirements are met.
• Monitoring and following up on compliance documentation such as gas safety certificates, electrical inspections, smoke and carbon monoxide alarm requirements, EPCs, and other property safety obligations where applicable.
• Remaining in regular contact with the relevant local lettings branch and other internal staff who fulfil specific roles linked to the management and compliance of the property.

Job description

We are currently supporting the search for a Property Manager to join our client's residential lettings team based in Chelmsford.

Duties will include:

• Receiving maintenance-based queries either by telephone or email from private tenants who occupy properties managed by our company on behalf of private landlords.
• Consulting with landlords and providing regular updates on the progress of maintenance works and issue resolution.
• Reporting issues to approved contractors and arranging access for them to prepare quotations and/or undertake repairs.
• Maintaining accurate records within our internal database of enquiries received, actions taken, related conversations, compliance checks, and communications sent or received.
• Coordinating relevant property compliance and safety checks, including liaising with contractors, landlords, tenants, and internal teams to ensure statutory obligations and certification requirements are met.
• Monitoring and following up on compliance documentation such as gas safety certificates, electrical inspections, smoke and carbon monoxide alarm requirements, EPCs, and other property safety obligations where applicable.
• Remaining in regular contact with the relevant local lettings branch and other internal staff who fulfil specific roles linked to the management and compliance of the property.

Requirements:

• A proven track‑record within residential lettings or property management is essential.
• A natural ‘problem solver’ with a ‘can do’ approach to pro-actively progressing and resolving a maintenance-based issue.
• Effective communication skills both orally and in written format.
• A confident and professional approach.
• Well organised with the ability to prioritise the most urgent jobs amongst a busy workload.
• IT proficient, familiar with most standard MS Office packages.

Salary & Benefits:

Full time salary £26,000-£28,000 per annum, depending on relevant experience, including basic salary and bonuses.

Training:

• Successful candidates will receive comprehensive training both initially and thereafter, in line with their level of previous experience.
• Professional accreditations can also be acquired

Hours of Work:

Primarily Monday to Friday, 8.30am to 5.30pm, although occasional Saturdays will be required on a rota basis (typically circa 1 in 6) working from home. Where worked, some time off in lieu will be provided.

Hybrid Working:

During the initial probation period any successful candidates will work at our client's Head Office in Chelmsford.

Following successful completion of a probationary period candidates then work on a hybrid basis between home and the Office.