Property Manager

CONNELLS GROUP; Cambridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

Ein dynamisches Unternehmen sucht einen engagierten Property Manager, der Teil eines freundlichen Teams wird. In dieser Rolle bieten Sie umfassende Unterstützung im Bereich Immobilienmanagement und Kundenservice. Sie werden in einem schnelllebigen Umfeld arbeiten, in dem Teamarbeit und Kommunikation entscheidend sind. Mit einer klaren Karriereperspektive und umfassender Schulung ist dies eine hervorragende Gelegenheit für alle, die in der Immobilienbranche Fuß fassen möchten. Wenn Sie eine Leidenschaft für Kundenservice haben und in einem unterstützenden Team arbeiten möchten, könnte dies die perfekte Rolle für Sie sein.

Benefits

Vollständige Schulung und Entwicklung

Karriereweg

Regelmäßige Teammeetings

Schnelles, unterhaltsames Arbeitsumfeld

Umfassende Unternehmensbriefings

Qualifications

• Starke Kundenservicefähigkeiten und sicheres Auftreten in der Kommunikation.
• Fähigkeit, unter Druck ruhig zu bleiben und effektiv zu verhandeln.

Responsibilities

• Zentraler Ansprechpartner für die effektive Lösung von Anfragen.
• Koordination von Reparaturen und Instandhaltungen.

Skills

Kundenservice

Kommunikation

Verhandlung

Organisation

Analytische Fähigkeiten

Job description

Property Manager

We are looking for an enthusiastic and highly motivated individual interested in a position within property management. As a Property Manager, you will join our friendly team based in Great Shelford and become part of our vibrant business.

Experience as a Property Manager is not essential, as full training will be provided. You should be able to build strong relationships, have a desire to deliver exceptional customer service, and possess the ability to multi-task.

As a Property Manager, you will provide property management and tenancy support services to our branch network, landlords, and tenants within your property portfolio.

The role is Monday to Friday, and we offer both full-time and part-time hours.

What's in it for you as a Property Manager?

• Full training and development
• A good understanding of estate agency business
• Fast-paced, fun environment
• Regular team meetings
• Full company briefings
• A career pathway

Key responsibilities of a Property Manager

• Act as a central point of contact, managing the effective resolution of queries from clients and staff
• Coordinate urgent and routine repairs and maintenance
• Liaise with tradespeople/contractors and keep customers informed
• Organise safety inspections and manage remedial works
• Liaise with landlords following regular property visits
• Assist customers with general tenancy queries
• Carry out weekly partnership calls with colleagues and welcome calls with new customers
• Respond promptly and courteously to communications with landlords, tenants, contractors, and internal partners
• Provide first-class service to maximize customer retention
• Ensure personal and team deadlines are met, service levels maintained, and KPIs achieved

Skills and Experience required to be successful as a Property Manager

• Strong customer service skills and confident communication
• Ability to stay calm under pressure
• Excellent negotiation and influencing skills
• Excellent planning and organizational skills
• Good analytical ability

Connells Group UK is an equal opportunities employer and encourages applications from qualified candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

We believe that diversity and inclusion are vital. If you’re excited about this role but your experience doesn’t match every requirement, we still encourage you to apply. You might be the perfect fit for this or other opportunities.