Property Management Support Administrator

Johns&Co; Greater London; Hybrid; GBP 28,000 - 29,000; Full time

Benefits offered by this job

Enhanced holiday

Maternity/Paternity leave

Death in service

Incentives incl. international trips

Therapy sessions

Employee referrals

Professional development

Job summary

Johns&Co is seeking a Property Management Support Administrator in London to join a fast-paced team. You will provide essential administrative support to the Property Management department, coordinating void utilities, invoices, and legal documents.

The role emphasizes accuracy, organisation, and proactive service delivery within a supportive environment. You will handle Deeds of Surrender/Assignment and assist with service charges, ground rents, and broader admin tasks, contributing to

Qualifications

• Previous experience in a property or administrative support role.
• Strong computer and software skills to navigate multiple systems.
• Exceptional attention to detail with high accuracy.
• Ability to work quickly and efficiently in a high-volume environment.

Responsibilities

• Process and manage void utility bills for managed properties with accuracy.
• Handle contractor invoices, ensure correct coding and timely payments.
• Draft and issue Deeds of Surrender and Deeds of Assignment.
• Assist with service charge and ground rent tasks and account reconciliation.
• Provide additional administrative support to the property management team.

Skills

Property administration

Attention to detail

High-volume accuracy

Team player

Proactive approach

Tools

Property management software

Job description

Job Title; Property Management Support Administrator

Salary; Basic salary £28,350-29,000.

Employment Type; Full time

Location; Vox Studios, 1-45 Durham Street, SE11 5JH,with a flexible approach to working from different locations based on business needs.

The Role

We are looking for a Property Management Support Administrator to join our fast-paced team and provide essential administrative support to the Property Management department. This role is ideally suited for a highly organised and detail-oriented individual with excellent administrative skills and a proactive approach to supporting core customer service functions within property management. Your contribution will be crucial to ensuring operational efficiency and maintaining high levels of client satisfaction within our supportive and structured environment.

Your Responsibilities as a Property Management Support Administrator

You will take ownership of processing and managing void utility bills for our managed properties with meticulous accuracy. Your attention to detail will be vital in handling contractor invoices promptly, ensuring correct coding and facilitating timely payments. You will also be responsible for drafting and issuing essential legal documents, such as Deeds of Surrender and Deeds of Assignment, to support smooth property transitions. Furthermore, you will assist with various service charge and ground rent tasks on an ad hoc basis, including charging and account reconciliation. Beyond these core duties, you will provide valuable additional administrative support to the wider property management team as needed, contributing to overall compliance and operational efficiency.

Your Skills and Experience

• Previous experience in a property or administrative support role (essential).
• You possess strong computer and software skills, enabling you to navigate various systems effectively.
• Exceptional attention to detail and a high degree of accuracy in all tasks.
• Proven ability to work quickly and efficiently while maintaining quality in a high-volume environment.
• Collaborative team player with a proactive and reliable approach to all responsibilities, demonstrating initiative.

Why Join Us?

• Enhanced holiday allowance, including additional holiday schemes and birthday leave.
• Comprehensive benefits package, including enhanced maternity/paternity leave and death in service benefits.
• Company wide performance-based incentives, including international trips.
• Wellbeing - As we partner with PLUMM, you will have access to therapy sessions with over two hundred trained therapists.
• Employee referrals scheme.
• Opportunities for professional development and career growth.

About Us:

At Johns&Co we’re a fast growing and innovative London estate agency. We consider it our responsibility to know the London property market inside out, and we’re committed to providing the very best service to everyone we come in contact with.

We're not just about where we've been, but where we're headed. With a relentless focus on growth, the possibilities for advancement are endless and now is the time to join us on our journey.

Johns&Co Careers