Property Management Administrator

Kinleigh Folkard & Hayward; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading property services group in London is seeking a Property Management Administrator to join their Lettings Property Management team. This mid-senior level role involves managing a team, overseeing administrative tasks, and ensuring high-quality service delivery. The ideal candidate will have strong team management and communication skills, along with proficiency in Microsoft Office and CRM systems. KFH offers impressive rewards and career progression opportunities within a diverse and inclusive environment.

Qualifications

• Experience managing a team is essential.
• Proficiency in Microsoft Office tools is required.
• Strong communication skills, both written and verbal.

Responsibilities

• Manage a team of PM Administrators and oversee their work.
• Handle escalated queries and ensure deadlines are met.
• Train and recruit staff for the department.

Skills

Team management

Communication

Time management

Attention to detail

Proficiency in Microsoft Excel

Proficiency in Microsoft Word

CRM systems

Tools

CRM systems (Radar)

Job description

Join to apply for the Property Management Administrator role at Kinleigh Folkard & Hayward

Kinleigh Folkard & Hayward provided pay range

This range is provided by Kinleigh Folkard & Hayward. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

We are seeking a Property Management Administration Manager to join our Lettings Property Management team in Wimbledon. The role involves managing a team of PM Administrators, overseeing their work, ensuring deadlines are met, handling escalated queries, and supporting recruitment and training. The ideal candidate has experience in team management, excellent communication skills, and proficiency with Microsoft Office and CRM systems like Radar.

Responsibilities include:

• Reporting to the Head of Lettings Management
• Line management of PM Administrators
• Reviewing work carried out by the team
• Meeting administrative deadlines
• Handling escalated queries and complaints
• Training and recruiting staff
• Providing statistical reports for KPIs
• Managing department email inboxes

Skills Required:

• Experience managing a team
• Proficiency in Microsoft Excel and Word
• Experience with CRM systems, preferably Radar
• Strong prioritization and time management skills
• Excellent team support skills
• Confident communication skills, both written and verbal
• Ability to work independently and record actions
• Attention to detail and accuracy

KFH is an equal opportunity employer committed to diversity and inclusion. Click here to see all our benefits, including earning potential and discounts. We offer impressive rewards, career progression, and uncapped commission potential, making KFH a leading property services group in London with over 60 branches and a broad range of roles.

Additional details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Management