Property Management Administrator

Battersea Academy for Skills & Employment (BASE); Greater London; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Private Healthcare

Enhanced Pension - 10% Employer Contri

Life Assurance - x4 annual salary

Holiday: 25 days + bank holidays

Sports and social activities

Employee Discounts via Retail Power

Employee Bonus Scheme

Job summary

Battersea Power Station Estates (BPSE) is seeking a proactive Team Assistant to support the property management team. Based at Battersea Power Station, you will handle tenancy administration, bookings, reporting and client communications. The role is a Full-Time 6-month FTC, with standard hours Monday to Friday, 9:00–17:00.

You will manage diary schedules, coordinate utility bills, and produce documents while maintaining confidentiality and delivering efficient admin support.

Qualifications

• Experience as a Team Assistant in the Property Management sector is beneficial.
• Experience in managing confidential communications and diary management.
• Well organised, flexible and capable of handling multiple tasks.
• Proactive and positive approach to work.
• Good spoken and written communication skills.
• Proficient with Microsoft Office, especially Excel.

Responsibilities

• Register all managed tenancies with utility companies and close their accounts at tenancy end.
• Request final bills from utility companies when needed.
• Book property visits.
• Book check-outs and issue termination correspondence to tenants.
• Assist with booking compliance certificates and appointments with tenants.
• Update and attach check outs and certificates to Salesforce and OneDrive.
• Produce timely documents (emails, letters, minutes, presentations, reports).
• Handle internal and external enquiries accurately and promptly.
• Assist with communicating with clients and applicants as required.
• Draw up regular Salesforce reports.
• Provide general administrative support to the team.

Skills

Team Assistant experience

Diary management

Highly organised

Effective communication

Microsoft Office

Excel proficiency

Multitasking

Tools

Salesforce

OneDrive

Job description

Location: Battersea Power Station, London
Department: Customer Care & Development
Reports to: Property Management Director
Contract Type: Full-Time, 6 month FTC
Working Hours: Monday to Friday, 9:00am to 5:00pm

Primary Purpose

To provide professional and proactive administrative support to the property management team.

Key Responsibilities

• Register all managed tenancies with utility companies as well as close their accounts at the end of tenancy.
• Request final bills, where necessary from utility companies
• Book property visits
• Book check-outs and issue termination correspondence to tenants
• Assist with booking compliance certificates and book appointments with tenants accordingly
• Update and attach Check outs, Certificates to Salesforce and One Drive
• Produce timely and accurate typed documents including but not limited to: emails, letters, minutes/agendas, presentations, reports and specific documents pertinent to the role.
• Deal with internal and external enquiries accurately, promptly and effectively.
• Assist the team in communicating with clients and applicants where necessary
• Draw up regular reports from Salesforce as appropriate
• Assist with general administration support, which is both efficient and effective for the team

Skills & Qualifications

• Experience of working as a Team Assistant in the Property Management Sector beneficial
• Experience of managing confidential communication/diary management
• Highly organised, flexible, and able to effectively manage your workload
• A proactive and positive approach to work
• Personable with a detail-oriented approach
• Effective communication skills, both written and verbal
• Ability to multitask
• Ability to use Microsoft Office packages, especially Excel - essential

Benefits Include:

• Private Healthcare
• Enhanced Pension - 10% Employer Contribution
• Life Assurance - x4 annual salary
• Holiday: 25 days per year, plus bank holidays (additional day for each yrs service, capped at 3)
• Sports and social activities throughout the year
• Employee Discounts via The Retail Power Club app
• Employee Bonus Scheme

At Battersea Power Station Estates (BPSE), we value honesty, integrity, and openness, and we work hard to make BPSE a rewarding and enjoyable place to work. All team members have a vital part to play in the success of the project, and we want each team member to enjoy being part of the unfolding success story.