Property Coordinator - Horsham

Arun Estate Agencies Ltd; Horsham; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

33 days paid holiday

Birthday day off

Pension

Life insurance

Company rewards and incentives

Structured career path

Employee Assistance Scheme

Paid charity entry fees

Job summary

Cubitt & West is seeking a dedicated lettings support professional in the Horsham area. You will provide property maintenance guidance to landlords and tenants, coordinate with lettings teams, and help maintain records and contractor databases.

The role emphasizes service quality and relationship-building with clients. The ideal candidate will have a good understanding of lettings processes, strong communication, and organisational skills, with training provided as needed.

Qualifications

• Experience in lettings or property management is a plus.
• Training will be provided for the lettings process.
• Strong communication and organisational skills.
• Able to work under pressure and at a fast pace.
• IT proficiency with common software.

Responsibilities

• Deliver personal, professional property maintenance advice to landlords and tenants.
• Manage property maintenance issues and ensure compliance with procedures.
• Maintain the key register and manage contractor database.
• Coordinate with lettings offices for end-of-tenancy and pre-tenancy tasks.

Skills

Landlord & tenant support

Customer service

Communication

Organisation

IT literacy

Job description

Cubitt & West

Basic Salary: £25,113

Work Pattern: Monday to Friday, 2 days 9am-5pm, 3 days 9am-5:30pm

Additional Benefits:

• 33 days paid holiday
• Extra day off for your birthday
• Pension
• life insurance
• Company rewards and incentives
• Structured career path
• Employee Assistance Scheme
• Paid entry fees for charitable events!

What’s in it for you?

• Competitive salary package
• A company that values customers and colleagues (4.7/5 on Trustpilot)
• Regular employee feedback (90%+ satisfaction rate)
• Ongoing professional development
• Career growth opportunities within the department

A company that gives back to the community, raising millions for charity

The Job:

• Deliver personal, professional property maintenance advice to landlords and tenants
• Manage property maintenance issues efficiently and ensure compliance with procedures
• Maintain the key register and manage contractor database
• Coordinate with lettings offices for end-of-tenancy and pre-tenancy tasks

The Person:

• A good understanding of the lettings process is a plus, but training will be provided
• Positive energy, a passion for great service and the ability to build strong relationships
• Excellent communication and organisational skills
• Ability to work under pressure and at a fast pace
• IT proficiency and a “can do” attitude

Our values are centred around courtesy, honesty, trust and respect for both customers and colleagues. If you share these values and have a strong work ethic, we’d love to hear from you!

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