Property Claims Handler (London)

Exchange Street Executive Search; Great Yarmouth; On-site; GBP 24,000 - 32,000; Full time

Job summary

Exchange Street Executive Search is seeking a Domestic Property Claims Handler to act as the main contact for policyholders dealing with property damage claims. You will oversee claims from initial notification through to settlement, ensuring a supportive and smooth customer experience.

You will assess damages, determine policy coverage, and negotiate settlements while collaborating with adjusters, contractors, and other stakeholders to drive timely resolutions and maintain thorough records.

Responsibilities

• Manage and process domestic property claims efficiently and accurately.
• Provide exceptional customer service by guiding policyholders through the claims process.
• Investigate claims to determine liability and policy coverage.
• Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution.
• Prepare detailed and accurate claim reports.
• Negotiate settlements in line with company policies and procedures.
• Maintain comprehensive and up-to-date records of all claims handled.

Job description

As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements.

Key Responsibilities

• Manage and process domestic property claims efficiently and accurately.
• Provide exceptional customer service by guiding policyholders through the claims process.
• Investigate claims to determine liability and policy coverage.
• Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution.
• Prepare detailed and accurate claim reports.
• Negotiate settlements in line with company policies and procedures.
• Maintain comprehensive and up-to-date records of all claims handled.