Property Claims Handler (Birmingham)

Exchange Street Executive Search; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment firm is seeking a Domestic Property Claims Handler based in Birmingham. In this role, you will manage various property damage claims and provide exceptional support to policyholders. Key responsibilities include claim processing, investigating damages, and negotiating settlements. Ideal candidates will have experience in claims handling and customer interaction skills.

Qualifications

• Experience in handling domestic property claims.
• Strong negotiation skills for settlements.
• Excellent customer service skills.

Responsibilities

• Manage and process domestic property claims efficiently.
• Provide guidance to policyholders through the claims process.
• Investigate claims to determine policy coverage.

Job description

Overview

As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements.

Key Responsibilities

• Manage and process domestic property claims efficiently and accurately.
• Provide exceptional customer service by guiding policyholders through the claims process.
• Investigate claims to determine liability and policy coverage.
• Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution.
• Prepare detailed and accurate claim reports.
• Negotiate settlements in line with company policies and procedures.
• Maintain comprehensive and up-to-date records of all claims handled.

Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed). Job Ref: CD-156. JA Ref: (phone number removed). For all other vacancies, take a look at our website - (url removed).