Property Claims Handler

TN United Kingdom; Chichester; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Claims Handler in Chichester, where you will manage Property claims and provide exceptional service to clients. This role offers an exciting opportunity to develop your career in the insurance industry while working closely with Real Estate clients and suppliers. You will be responsible for advising clients throughout the claims process, ensuring their satisfaction during challenging times. With a supportive team environment and a commitment to professional growth, this position is perfect for those eager to learn and excel in the insurance field.

Benefits

25 days holiday plus bank holidays

Defined contribution pension scheme

Life insurance covering 4x salary

Income protection up to 50%

Health cash plan or Private medical insurance

Gym membership discounts

Employee stock purchase plan

Volunteering days

Family care support

Qualifications

• Desire to learn and develop a career in the insurance industry.
• Experience in various claims areas is advantageous.

Responsibilities

• Manage a caseload of Property claims from start to finish.
• Advise clients on claims and ensure customer satisfaction.
• Continuously develop knowledge of market and insurance.

Skills

Client Service

Analytical Skills

Communication Skills

Risk Assessment

Education

Experience in Insurance Industry

Job description

Overview

We are recruiting for a dedicated Claims Handler to join our Gallagher Retail Commercial Broking Division within our Property Claims team, based in Chichester. In this role, you will work directly with our Real Estate clients and our suppliers, providing high-quality, professional advice on claims issues from start to finish.

How you'll make an impact

1. Manage a caseload of Property claims on a delegated authority basis from start to finish
2. Advise and update clients on relevant events and discussions throughout their claim, ensuring complete customer satisfaction during potentially stressful times
3. Regularly assess the status of claims with clients, insurers, and/or their advisors/solicitors, providing updates and informing them of any additional information acquired during the claims process
4. Offer appropriate technical advice to clients throughout the duration of the claim
5. Encourage, show compassion, and effectively manage client expectations
6. Continuously develop and maintain your knowledge of the market, insurance, legislation, and other technical areas
7. Run claims efficiently and keep the system updated with all relevant information
8. Ensure that claims statistics are accurate and produced in accordance with SLAs

About You

• Ambitious to learn a technical insurance role and develop a career in the insurance industry
• Previous experience within the insurance industry from different claims areas would be considered
• Strong client service drive, along with forward planning and analytical skills
• Exceptional communication skills, task-focused, and keen to develop your career
• Ability to identify potential risks and seek advice when required, applying due diligence and adhering to company processes
• Strong interpersonal skills, able to show initiative when assisting team members
• Eligible to work in the UK

Compensation and Benefits

On top of a competitive salary, great teams, and exciting career opportunities, we offer a wide range of benefits. These include:

• Minimum of 25 days holiday, plus bank holidays, with the option to ‘buy’ extra days
• Defined contribution pension scheme, with Gallagher contributions
• Life insurance covering 4x your basic salary, with options to top-up to 10x
• Income protection covering up to 50% of your annual income, with options to increase
• Health cash plan or Private medical insurance
• Additional benefits such as volunteering days, employee stock purchase plan, share incentive plan, critical illness cover, gym membership discounts, season ticket loan, voucher portal, family care support, and more.