Property Care & Maintenance Coordinator

U and P Recruitment Ltd; Horsham; Sur place; GBP 20 000 - 26 000; Plein temps

Avantages offerts par ce poste

33 days' holiday

Birthday day off

Pension

Life insurance

Company rewards and incentives

Career development opportunities

Employee Assistance Scheme

Paid charity event entry fees

Résumé du poste

U and P Recruitment Ltd in Horsham is seeking a Property Coordinator to join a busy property management team. You will own maintenance queries from initial report through to resolution, keeping landlords, tenants and contractors informed with a professional and responsive service.

This varied role suits someone who enjoys problem-solving, building relationships and staying organised in a customer-focused environment. Regular hours Monday to Friday with flexible options and training provided.

Qualifications

• Experience in lettings, property management or customer service is beneficial but training will be provided.
• Strong communication and organisational skills.
• Able to manage competing priorities and build positive relationships.

Responsabilités

• Take ownership of maintenance queries from start to finish, keeping landlords and tenants updated.
• Record, prioritise and progress maintenance issues; escalate urgent matters when needed.
• Provide clear advice to landlords, tenants, contractors, and colleagues.
• Ensure property compliance requirements remain up to date.
• Arrange routine property visits and follow up on actions.
• Review end-of-tenancy reports and coordinate next steps.
• Negotiate deposit deductions and communicate outcomes clearly.
• Work closely with lettings offices to ensure tenancy tasks are completed on time.
• Deliver consistently high standard of customer service.

Connaissances

Communication skills

Organisational skills

Relationship building

Problem solving

Customer service

Outils

Office software

Databases

Description du poste

U and P Recruitment Ltd in Horsham is seeking a Property Coordinator to join a busy property management team. You will own maintenance queries from initial report through to resolution, keeping landlords, tenants and contractors informed with a professional and responsive service.

This varied role suits someone who enjoys problem-solving, building relationships and staying organised in a customer-focused environment. Regular hours Monday to Friday with flexible options and training provided.