Property Associate

JLL; Knightley; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated administrative professional to support management and enhance client relationships. This role involves a variety of responsibilities, including financial processing, report preparation, and ensuring compliance with company policies. Join a forward-thinking organization that prioritizes personal well-being and growth, offering a comprehensive benefits package. If you are detail-oriented and passionate about providing excellent support, this opportunity is perfect for you. Embrace a role where you can make a significant impact in a collaborative environment.

Benefits

401(k) plan with matching contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Qualifications

• Experience in providing administrative support to management and teams.
• Strong understanding of financial processes including A/P and A/R.

Responsibilities

• Maintain relationships with tenants and ensure their needs are met.
• Prepare reports and assist in budget preparation and tracking.

Skills

Administrative Support

Financial Processing

Client Relationship Management

Report Preparation

Compliance Enforcement

Education

High School Diploma

Bachelor's Degree

Tools

SharePoint

Prism

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Administrative:

• Provides direct administrative support to Management and Engineers

• Maintain regular contact with maintenance staff/cleaning company to ensure all elements of the property are clean and all needs are attended

• Assist in Management Audits

• Maintain and update employee, client and customer contract data bases

• Organize, compile, and prepare reports for distribution

• Set the standard for compliance with JLL policies, procedures established for the property specifically as well as the firm

• Enforce compliance with insurance requirements among tenants and vendors

• Establish the new tenant welcome and orientation program

• Develop, revise, coordinate implementation of property manual / emergency procedures

Financial:

• Process A/P {accounts payable}

• Process A/R {accounts receivable}

• Obtain completed W-9's from all vendors

• Initiate a cost reduction program

• Assure technological advancement of support systems - maintaining budget guidelines

• Assist team with budget preparation

• Track budget line items related to administrative accounts

• Prepare manual adjustments forms for all misc tenant services requests

• Ensure Engineers take monthly readings from electric meters for tenants

• Assist with new vendor set up

• Assist management with monthly reporting

• Responsible for monthly bill-back to clients

• Responsible for invoicing tenants for any damage which they are directly responsible for reimbursement

Client Services:

• Responsible for maintaining the day-to-day relationships with tenant contacts

• Prepare tenant memos and all communications as directed be manager

• Open management office for business daily at 8:30am

• Liaison between tenants and all building staff/team members

• Responsible for SharePoint management and document loading

• Follow up on all tenant requests to ensure completed to satisfaction

• Coordinate tenant meetings and schedule lunch for tenants and managers

• Coordinate all arrangements and notifications, acquire proper authorizations, and collect COI

{certificates of insurance} as necessary

• Prepare monthly tenant newsletter, daily security and janitorial reporting

• Maintain daily tenant, employee and contractor's contact

• Ensure all tenant needs - special needs are worked through effectively

• Assist the team with updating and implementing new property on-boarding

Operations:

• Review tenant services requests daily and note completion

• Ensure 100% completion rate of satisfaction surveys

• Ensure all tenant contact information is accurate and completed in all building systems

• Ensure that Best Practices and Core Charters are implemented at the property

• Provide copies of utility invoices or information to Energy Star monthly

• Coordinate access for vendors

• Distribute documents to Lease Administration

• Scheduling use of materials to be moved into or out of property

• Construction Projects/Contractor Relations

• Work with Manager and engineering staff to plan an annual safety warden meeting

• Draft contracts as requested by managers within 24-48 hours of the request

• Enter work orders into Prism for maintenance requests

• Prepare and lead Quarterly table top discussions with Team Members

• Collect HVAC PM Service contracts from Tenant's in accordance with the Lease Agreement on an annual basis

Location:

On-site -Boston, MA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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