Property Assistant

Awaze; Keswick; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading company in holiday rentals seeks a Property Assistant for their Keswick office. The role involves managing cleaning standards and supporting third-party teams to ensure excellent guest experiences. Ideal for those who thrive in vibrant environments and are committed to quality service.

Benefits

25 days holiday plus bank holidays

Travel discounts for you, friends, and family

Perkbox membership

Career growth opportunities

Support for personal wellbeing

Long service rewards

Refer-a-friend bonuses

Qualifications

• Focus on maintaining high cleanliness standards.
• Engaged and versatile, applying imaginative solutions.

Responsibilities

• Manage and support a team of third-party cleaners.
• Set and maintain high cleaning standards across properties.
• Address guest feedback on cleanliness.

Skills

Attention to Detail

Data Analysis

Problem Solving

Education

Full UK Driving License

Job description

Description

We’ve got an exciting, new opportunity for a Property Assistant to join our regional operations team. A role which would see you taking accountability for cleaning standards in a specific geographic patch. Our Property Assistants provide an essential service to our homeowners; our managed service takes the stress away from letting out a holiday home, as we take care of cleaning, maintenance, check-in – you name it, we’ll simplify the process and take the pressure away.

Awaze is Europe’s largest manager of holiday rental properties, with 110,000 units under management in over 600 destinations in 25 countries across the continent. Our purpose is simple – to delight owners and guests. The business operates more than 25 consumer brands including Cottages.com, Novasol, and Hoseasons.

Role: Property Assistant

Keswick office (CA12 5HF)
22.5 hours per week
Saturday availability essential
9am–5pm office hours

What you’ll be doing

Under the guidance of the Regional Operations Manager, you will be responsible for maintaining our properties' high cleanliness standards and partnering with third-party cleaning teams to enhance guest experiences. You’ll play a key part in maintaining operational excellence across our portfolio in and around Keswick. This opportunity is well-suited for those who enjoy vibrant environments and are committed to developing effective local teams that provide excellent service.

Key responsibilities

• Manage and support a team of third-party cleaners
• Set and maintain high cleaning standards across properties, and ensure cleaners are appropriately trained
• Address guest feedback on cleanliness appropriately
• Liaise with property owners to suggest improvements
• Ensure we have an appropriate supply of cleaners for both present and future needs
• Use data to ensure quality, efficiency, and cost improvements

What we’re looking for

• A full, clean UK driving license
• A focus on thoroughness and delivering quality performance
• Engaged and versatile, applying imaginative solutions to overcome obstacles
• Skilled in using data to inform decisions

What you’ll get in return

• 25 days holiday plus bank holidays (pro-rata)
• Access to Awazing travel discounts for you, friends, and family
• Perkbox membership – enjoy shopping perks, discounts & treats
• We invest in your career growth with ample opportunities for development across Europe
• Support via MetLife for personal wellbeing
• Long service rewards and refer-a-friend bonuses

Our process

We like to keep things relaxed – starting with an informal phone chat, followed by a more in-depth interview where we learn about your experiences, interests, and what makes you tick.

Diversity & Inclusion

We believe in equal opportunities and aim to create a team that is representative of our society, knowing that differences enhance the capabilities of our business and makes for a happy place to work. We are proud to recognise and celebrate that we have a diverse culture where employees are accepted for who they are, regardless of age, gender, ethnicity, sexual orientation, religion or ability.