Property Asset Manager

Carter Jonas; Birmingham; Hybrid; GBP 40,000 - 58,000; Full time

Benefits offered by this job

25 days holiday

Pension matched

Life assurance

Holiday purchase

Health cash plan

Cycle to work

Job summary

Carter Jonas is seeking an experienced Property Asset Manager to join our Asset Management team, based from either our Birmingham or Oxford office. You will manage residential assets for infrastructure clients, focusing on vacant properties, safety, compliance and lettability while delivering exceptional client service.

You will work with colleagues across Occupied Property and Capital Works teams, coordinating maintenance, ensuring KPIs are met, and supporting portfolio onboarding as the

Qualifications

• Minimum of three years' experience within property management, residential asset management or lettings.
• Experience managing residential property portfolios and coordinating maintenance, compliance and contractor activity.
• Strong organisational and communication skills with the ability to manage multiple tasks and deadlines.
• Full UK driving licence and willingness to travel for site visits.
• MRICS or MARLA qualifications would be advantageous.

Responsibilities

• Manage a varied portfolio of residential properties for infrastructure clients, ensuring high service standards.
• Oversee vacant assets, coordinating works to bring properties to a lettable condition.
• Ensure delivery of services per KPIs, SLAs and contractual requirements.
• Support acquisition and onboarding of new properties into the portfolio.
• Work with Facilities Management to meet statutory compliance and safety.
• Coordinate repair, maintenance and improvement works with contractors, access, monitor.
• Undertake regular property inspections and maintain records.
• Build and maintain relationships with clients, contractors, occupiers and stakeholders.
• Prepare accurate reports with clear portfolio updates.
• Maintain up-to-date understanding of legislation, regulation and best practice.
• Carry out site visits to inspect properties and verify works.
• Contribute to continuous improvement of processes and standards.

Skills

Property management

Asset management

Client relationships

Contractor coordination

Team collaboration

UK driving licence

Education

MRICS / MARLA

Tools

Microsoft Office

Property management systems

Job description

We have an exciting opportunity for an experienced and motivated Property Asset Manager to join Carter Jonas' growing Asset Management team, based from either our Birmingham or Oxford office.

Working across a nationally significant portfolio of infrastructure clients, you will take responsibility for a diverse range of residential assets, working closely with colleagues across our Occupied Property and Capital Works teams. The role will focus on the management of vacant properties, ensuring assets are brought into a safe, compliant and lettable condition, while delivering an exceptional service to clients and maintaining strong stakeholder relationships.

This is a varied and rewarding role offering the opportunity to make a real impact within a growing team. You'll work alongside experienced property professionals, supporting the delivery of strategic asset management solutions for our clients while contributing to the continued growth of our infrastructure portfolio.

We offer a competitive salary and comprehensive benefits package, including 25 days' annual leave, matched pension contributions, life assurance, and flexible benefits such as additional holiday purchase, health cash plans, and a cycle-to-work scheme. We also support flexible and hybrid working to help you balance your career and personal commitments.

Main Tasks

• - Manage a varied portfolio of residential properties on behalf of infrastructure clients, ensuring a consistently high standard of service delivery.
• - Oversee vacant assets, coordinating works and activities required to bring properties into a safe, compliant and lettable condition.
• - Ensure delivery of services in accordance with client KPIs, SLAs and contractual requirements.
• - Support the acquisition and onboarding of new properties into the portfolio, ensuring a smooth transition and accurate record keeping.
• - Work closely with the Facilities Management team to ensure all statutory compliance and safety requirements are met.
• - Coordinate repair, maintenance and improvement works, liaising with contractors, arranging access and monitoring works through to completion.
• - Undertake regular property inspections, ensuring records and reporting are maintained accurately within internal systems.
• - Build and maintain strong relationships with clients, contractors, occupiers and other key stakeholders.
• - Prepare accurate and timely reports, ensuring clients receive clear updates on portfolio performance and activity.
• - Maintain an up-to-date understanding of relevant legislation, regulation and industry best practice.
• - Carry out site visits to inspect properties, meet contractors and verify completed works.
• - Contribute to the continuous improvement of processes and standards across the Asset Management team.

What will it take to be successful?

We're looking for a proactive property professional who enjoys managing a varied workload, building strong relationships and finding practical solutions to challenges. You will be comfortable working independently while collaborating effectively with colleagues across multiple service lines.

To be successful in this role, you will have:

• - A minimum of three years' experience within property management, residential asset management or lettings.
• - Experience managing residential property portfolios and coordinating maintenance, compliance and contractor activity.
• - Strong organisational skills with the ability to prioritise competing deadlines and manage multiple tasks effectively.
• - Excellent communication and interpersonal skills, with the confidence to engage professionally with clients, contractors and occupiers.
• - The ability to handle sensitive or challenging conversations with empathy, professionalism and sound judgement.
• - A strong attention to detail and commitment to delivering accurate, high-quality work.
• - Excellent problem-solving skills and a proactive approach to identifying and resolving issues.
• - Good working knowledge of Microsoft Office and relevant property management systems.
• - An understanding of current property legislation and industry best practice.
• - A full UK driving licence and willingness to travel for site visits as required.

MRICS, MARLA or equivalent professional qualifications would be advantageous, but are not essential. Previous people management experience would also be beneficial.

This is an excellent opportunity to join a collaborative and growing team, working on a diverse portfolio of assets and playing a key role in supporting some of the UK's leading infrastructure clients.