Property Administrator

Abbatt Group; Greater London; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days annual leave

Sponsorship towards industry-recognIs%

Gym and perkbox discounts

Enhanced pension scheme

Long service awards

Job summary

Abbatt Group is seeking a Property Administrator for a role in East London. The position involves daily admin duties at a modern residential development, with responsibilities spanning records management, communications, and stakeholder coordination.

The role requires attention to detail, strong written skills, and the ability to manage multiple tasks across maintenance, billing, and resident inquiries. Standard hours are 9:00–17:00, Monday to Friday, with an option to adjust start/finish times.

Qualifications

• Provide high-level administrative support to the Development Manager.
• Maintain policies and ensure consistent quality work.
• Coordinate basic works with contractors and estate staff.

Responsibilities

• Provide admin support to the Development Manager and team.
• Maintain policies and company rules to ensure quality work.
• Prioritize workload to meet deadlines and targets.
• Coordinate works with contractors and estate staff.
• Draft emails and letters with proper grammar.
• Update and manage estate records, pack contents and purchase orders.
• Manage the main database for the estate and related folders.
• Process purchase orders using the MRI Qube system.
• Dispatch Welcome packs to new tenants and follow up on missing details.
• Coordinate with the car parking company and handle related correspondence.
• Take water and estate meter readings as requested and monthly readings.
• Handle telephone inquiries and follow-up, plus email/written correspondence.
• Liaise with Development Manager, Estate Agents, Lessees, Tenants, Surveyors.

Job description

Job Title: Property Administrator

Location: East London

Salary: £30,000 per annum depending on experience

Working Hours: Monday – Friday (9:00am – 17:00pm) – option to start and finish earlier if preferable

Are you detail-oriented and ready to dive into the exciting world of property management? Our client, in the property sector, is seeking an Administrator to oversee the daily admin duties at their modern residential development in East London.

Key Responsibilities

• To provide a high level of administration support to the Development Manager
• To be a part of the Team maintaining the policies, company rules and to provide consistent quality work.

Main Duties

• Prioritise work load to ensure that deadlines and targets are met within the appropriate time scales.
• Coordinate basic works which includes dealing with contractors and estate staff accordingly.
• Good written grammar is a necessity, as the administrator will be required to draft correspondence.
• Dealing with resident enquiries as and when appropriate and escalating accordingly.
• To update and, when required, facilitate the sale of fobs and remotes. Program as required.
• Update, amend, maintain & manage the main database of information for the estate. This is to include Welcome packs, Purchase Orders, HSMS folders and DataStation or any software system that may be implemented.
• Manage the estate purchase ordering software system, placing PO’s as necessary. This is currently managed through MRI Qube.
• Send out Welcome packs (electronically) to all new tenants & lessees, with follow‑up to all non-received details.
• Communicate with the car parking company (temporary and permanent), administer all related correspondence relating to this.
• To take water meter readings upon request of a resident
• To take estate water and electricity meter readings on a monthly basis.
• Deal with telephone enquiries together with any associated follow‑up.
• Deal with email correspondence and replies as necessary, keeping team updated with current issues.
• Deal with written correspondence on behalf of the team as required.
• Liaising with Development Manager, Estate Agents, Lessees, Tenants, Surveyors and personnel as required.

Benefits

• 25 days annual leave
• Sponsorship towards industry recognised accreditation’s
• Gym and perkbox discounts
• Enhanced pension scheme
• Long service awards