Property Administration Apprentice

Cow&Co London; Greater London; On-site; GBP 15,000 - 20,000; Full time

Job summary

Cow & Co London is seeking a motivated apprentice in Business Administration (Level 3) to support day-to-day administration and customer service within a busy property team.

Train under a structured apprenticeship with potential progression to a full-time role. Working hours are 09:00–18:00, with a one-hour lunch, in an office environment across London.

Qualifications

• Attention to detail required.
• Logical thinker with good problem-solving.
• Excellent communication skills in person and on the phone/email.
• Self-motivated and able to work independently.
• Able to identify opportunities and take initiative.
• Tenacious and resilient with a positive attitude.
• Driven and determined to succeed.
• Ability to prioritise tasks and manage workload.
• Customer focused approach in all interactions.
• Confident and persuasive when representing the company.

Responsibilities

• Advising clients about the letting process and rents.
• Registering applicants and organizing viewings.
• Meet and greet visitors and handle inquiries.
• Feedback to landlords/tenants/applicants and general admin duties.
• Customer service and data entry tasks.
• Managing files and sending emails/letters.
• Basic sales/marketing activities and social media tasks.
• Assisting in tenant/property management and property research.

Skills

Attention to detail

Logical

Excellent communication

Self-motivated

Opportunity identification

Tenacious and resilient

Driven and determined

Prioritisation

Customer focus

Confidence and persuasiveness

Education

GCSE English (4-9 or A*-C)

GCSE Maths (4-9 or A*-C)

Job description

Introduction

Cow & Co Properties Ltd are looking for an organised and confident individual who is keen to build a career in the property and lettings industry. You will support the team with day-to-day administration and customer service while gaining valuable training and experience in Business Administration and Property Management.

About the Employer

Cow & Co London have a vision to consistently deliver the best results for their clients throughout London while moving with the times. Having worked many years in the property industry, James saw a gap in the market to streamline processes to ensure an exceptional customer experience. Alongside James is his wife, Kat, and together they have created an estate agency that combines traditional services with modern processes.Wondering about our name? When founder and co-director James Cooley was growing up, he had a family dog with strange patches on her, that led to them calling her ‘Cow’. James and Cow did everything together when he was growing up. And in recognition of our boundless energy and being by your side through thick and thin, we named our agency after her.

What You'll Do

The role offers a diverse range of tasks within a property company as follows:

• Advising clients about the letting process and rents
• Registering applicants
• Meet and greet people
• Organise viewings
• Feedback to landlords/tenants/applicants
• General admin duties
• Customer service
• Dealing with queries/enquiries
• Managing files
• Send emails/letters
• Sales/marketing
• Assisting in tenant/property management
• Property research
• Answering phone/taking accurate messages
• Data entry
• Payments
• Tenant referencing
• Compliance
• Complete inventories
• Social media
• Sending property lists

Training Outcome

• Potentially a full-time role available with the employer should you be successful within the progression of your apprenticeship

Skills Required

• Attention to detail
• Logical
• Excellent communication skills
• Self-motivated
• Able to identify opportunities
• Tenacious and resilient
• Driven and determined
• Ability to prioritise
• Customer focused approach
• Confident and persuasive

Qualifications

• Desired - GCSE - English - Grade 4-9 or A*-C
• Desired - GCSE - Maths - Grade 4-9 or A*-C

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: 09:00 until 18:00, with 1 hour unpaid lunch break. Days to be confirmed.

Expected Duration: 1 Year

Training Provider: DAVIDSON TRAINING UK LIMITED