Projects Assistant - Prestige Fire Safety

Futures Job Shop 002; Burwell; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Employer pension 3%

28 days annual leave

Statutory Sick Pay

Tablet/Laptop

Phone allowance

Free eLearning Platform access

Professional development opportunities

Job summary

Prestige Fire Safety, a Cambridge-based fire protection company, seeks a Projects Assistant to provide admin and operational support for project delivery. You will coordinate workflows, liaise with clients and suppliers, prepare quotations, schedule risk assessments and surveys, and help maintain compliance and documentation.

The role requires 1–2 years of admin experience, strong communication, and proficiency in MS Office and CRM systems, with a proactive, detail-oriented approach and a

Qualifications

• 1–2 years admin experience; хорошие communication and organisational skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and CRM systems.

Responsibilities

• Coordinate firestopping works, surveys, fire damper and risk assessment scheduling.
• Prepare and send quotations using company software; raise POs and invoices.
• Maintain O&M manuals for installations; manage customer portals and responses.
• Support compliance, accreditations, and process improvements; manage diaries and deadlines.

Skills

Communication

MS Office

CRM Systems

Customer liaison

Time management

Tools

CRM software

Job description

Prestige Fire Safety are a local fire protection company, based in Cambridge. whoprovide a full range of products and services to ensure your commercial premises or home remains safe and sound includingfire extinguisher installation and servicing,commercial and residential fire alarm installation and servicing,passive fire protection installations(firestopping,fire doors, partition walls andfire curtains),intruder alarm installation and servicing,CCTV installation and servicing,access control systems,fire wardenandfire awareness training,fire hydrant testing,fire risk assessments,fire stopping surveysandfire door surveysto name just a few, covering Cambridge, Newmarket, Ely and surrounding areas in East Anglia.

The Projects Assistant will provide administrative and operational support to ensure the smooth
delivery of Prestige Fire Safety projects and services. The role involves coordination,
documentation, customer liaison, and process improvement to support both active and passive fire
protection works.

Main Duties & Responsibilities

Duties will include, but are not limited to, the following:

• Acting as a key point of contact for firestopping works, compartmentation surveys, fire
  dampers and fire risk assessments
• Liaising with suppliers and clients to coordinate works and resolve queries
• Preparing and sending quotations using company software systems
• Scheduling fire risk assessments, compartmentation surveys, fire damper works and
  firestopping works
• Compiling Operation & Maintenance (O&M) manuals for passive and active fire
  installations
• Raising and sending invoices upon job completion
• Raising purchase orders and procuring materials and equipment
• Maintaining company accreditations and supporting compliance requirements
• Developing and implementing improved processes to enhance workflow efficiency
• Managing own diary to ensure all assigned tasks and deadlines are met
• Completing customer pre-qualification questionnaires (PQQs) and associated compliance
  documentation
• Monitoring and managing customer portals to ensure timely updates and responses
• Identifying cross-selling opportunities where clients may benefit from additional Prestige
  Fire Safety services
• Participating in relevant training courses to expand technical knowledge and professional
  qualifications

Candidate Requirements:

The ideal candidate will have at least 1-2 years admin experience and be able to demonstrate the following skills, experience and attributes:

• Confidence/ability to speak to customers and engineers
• Excellent communication and interpersonal skills, with the ability to build strong working
  relationships with clients, suppliers, and internal teams
• Ability to work independently and collaboratively in a fast-paced environment
• Proficiency in Microsoft Office (Word, Excel, Outlook) and CRM systems
• Client-focused approach with strong written and verbal communication skills
• Strong attention to detail and commercial awareness
• Ability to manage and prioritise workload effectively with minimal supervision
• Full UK driving licence
• Strong problem-solving skills and the ability to meet deadlines

Conditions:

• 40 hours per week (flexibility to be agreed with the Director)
• Employer pension contribution: 3%
• 28 days’ annual leave (inclusive of bank holidays)
• Statutory Sick Pay
• Tablet/Laptop
• Phone Allowance (£20 per month)
• Professional development opportunities, including access to free eLearning Platform – 100+

Courses to choose from

Collaborative and inclusive work environment

Closing Date

The closing date for this job offer is on 09/10/2026

Location

This job is located inBurwell, Cambridgeshire

West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.