Project Worker

Light Project Peterborough; Peterborough; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Free parking

Nest pension scheme

Enhanced maternity leave

Well-being and counselling support

25 days holiday + bank holidays

Job summary

Light Project Peterborough is seeking a dedicated worker to build professional relationships with people experiencing homelessness or vulnerability in Peterborough. You will deliver practical, person-centred support at the Garden House and in community settings, assess needs, and help access housing, health and benefits while maintaining professional boundaries.

You will collaborate with staff, volunteers and partner organisations, maintain case notes and participate in supervision.

Qualifications

• Relevant qualification in health and social care, housing, advice and guidance, safeguarding or a related discipline
• First-aid, mental-health, trauma-informed practice or conflict-management training

Responsibilities

• Build positive and professional relationships with people experiencing homelessness, vulnerability or disadvantage and provide practical, person-centred support
• Assess needs, agree and review support actions, make referrals and help people access housing, health, benefits and other services
• Provide one-to-one support, group work and guest activities, and contribute to effective day to day service delivery
• Work cooperatively with colleagues, volunteers, churches, statutory agencies, charities and other partners
• Respond calmly and sensitively to conflict, distress, challenging behaviour and emergencies
• Follow safeguarding, lone-working, risk-management, health and safety, confidentiality and data-protection requirements
• Maintain accurate case notes, incident records, activity information, outputs and participate in supervision and training
• Participate in a planned rota across seven days, including weekends and some evenings
• Undertake other reasonable duties consistent with the post

Skills

Build professional relationships

Remain calm

Work independently and collaboratively

Strong written, verbal, IT, record-kee

Manage time

Work effectively with guests, partners

Education

Relevant qualification in health and social care

First-aid, mental-health, trauma-informed practice or conflict-management training

Job description

Hours:

37.5 hours a week

Annual Leave:

25 days holiday plus bank holidays. Employee benefits include free parking. NEST pension scheme, enhanced maternity leave and well-being and counselling support

Salary:

£27,500 per annum

Responsibilities

• Build positive and professional relationships with people experiencing homelessness, vulnerability or disadvantage, and provide practical, person-centred support at the Garden House and in planned, risk-assessed community settings, including people’s accommodation.
• Assess needs, agree and review support actions, make referrals and help people access housing, health, benefits and other services, while supporting resilience, independence, life skills and community connections and maintaining professional boundaries.
• Provide one-to-one support, group work and guest activities, and contribute to effective day to day service delivery.
• Work cooperatively with colleagues, volunteers, churches, statutory agencies, charities and other partners to provide coordinated support, following agreed work allocations, procedures and operational guidance.
• Respond calmly and sensitively to conflict, distress, challenging behaviour and emergencies, seeking appropriate support and escalating concerns promptly.
• Follow LPP’s safeguarding, lone-working, risk-management, health and safety, confidentiality and data-protection requirements, ensuring community visits and higher risk activities are properly planned.
• Maintain accurate and timely case notes, incident records, activity information, outputs and outcomes, contribute to clear handovers, and participate in supervision, meetings, reflective practice and relevant training.
• Participate in a planned rota across seven days, including a fair share of weekend working and, where required, evening working. Work will normally be undertaken within contracted hours, with additional hours worked only by separate agreement
• Undertake other reasonable duties consistent with the purpose and responsibility level of the post

Qualifications

• Relevant qualification or training in health and social care, housing, advice and guidance, safeguarding or a related discipline
• First-aid, mental-health, trauma-informed practice or conflict-management training

Skills

• Build professional relationships and provide compassionate, non-judgemental support
• Remain calm, communicate clearly and respond appropriately to conflict, risk and changing circumstances
• Work independently and collaboratively, follow operational guidance and escalat concerns promptly
• Strong written, verbal, IT, organisational and record-keeping skills
• Manage time, prioritise work and maintain a high standard of practice
• Work effectively with guests, colleagues, volunteers, churches and partner organisations