Project Support Officer INTERNAL

Betsi Cadwaladr University Health Board; Bangor-on-Dee; On-site; GBP 23,000 - 29,000; Full time

Job summary

Betsi Cadwaladr University Health Board (BCUHB) North Wales is seeking a Band 4 Project Support Officer on a fixed term/secondment until 31 March 2029 to support the Informatics Programme across the organisation. The role provides high level project and administrative support, acts as a first point of contact for staff, and helps develop project policies and procedures.

Welsh language ability is desirable but not essential.

Qualifications

• Educated to Diploma level or equivalent with relevant work experience.
• Experience in high-intensity administrative settings.
• PRINCE2 Foundation is desirable.

Responsibilities

• Maintain the project documentation library and support project staff.
• Act as configuration librarian for project library, databases and resource lists.
• Assist in project planning and monitoring to keep projects on target.
• Take accurate and salient minutes and support senior staff.

Skills

Excellent communication

Minute taking

Independent worker

Problem analysis

Education

Diploma level education

Continual Professional Development

Job description

Job Overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD.

This post is Fixed term/Secondment until 31st March 2029 to meet the needs of the service.

We are looking to recruit an enthusiastic and motivated Band 4 Project Support Officer to support the delivery of a variety of Projects within the portfolio of the Informatics Programme across BCU. The Project Support Officer will assist other project staff in ensuring the programmes required outcomes are successfully achieved by providing high level project and administrative support to more senior members of the project team. Working as part of the project team they will be the first point of contact for many staff and will be required to provide support, training and guidance to other project staff, contributing to the development of policies and procedures for their own work area.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

The post holder would be expected to have a good level of knowledge and understanding of project processes and methodology to ensure effective management of the project documentation library.

The post holder would also have responsibility for work flow within a more complex Work Package to support the delivery of the project.

The post holder will be required to act as ‘configuration librarian’ by developing and maintaining the project library, databases and associated resource lists. They will also be required to assist in project planning and monitor plans to ensure the project remains on target, highlighting and escalating any issues and risks proactively.

The post holder will also ensure that standard project management methodologies are applied to progress and successfully deliver projects.

The post holder is expected to have a good level of interpersonal skills to communicate effectively with a broad range of stakeholders including senior members of the operational and project teams.

PRINCE2 Foundation is desirable for this post.

Please note interviews will be held face to face.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

You will be able to find a full Job description and Person Specification attached within the supporting documents.

Person specification

Qualifications

Essential criteria

• Educated to Diploma level / equivalent level of work experience and knowledge
• Evidence of Continual Professional Development

Desirable criteria

• PRINCE II

Experience

Essential criteria

• Significant experience of working within a demanding/high intensity administrative setting
• Able to use own initiative and judgement to analyse and resolve complex problems

Desirable criteria

• Exposure to projects and project management

Skills

Essential criteria

• Excellent communication skills
• Proven ability to take salient minutes accurately
• To be able to work independently and on own initiative

Knowledge

Essential Criteria

• Knowledge and understanding of project methodology

Personal Attributes

Essential Criteria

• Enthusiastic and motivated individual
• Work as part of team and on own initiative