Project Support Officer

Connect2Dudley; West Midlands; Hybrid; GBP 26,000 - 31,000; Full time

Job summary

Connect2Dudley is recruiting for a FFP Project Support Officer in Dudley. The role supports the Families First Partnership Programme across partners to turn strategy into practical delivery, improving outcomes for children and families.

You will assist Programme Leads, coordinate tasks, monitor progress, manage risks, and help with stakeholder engagement across health, education, policing and the voluntary sector. Hybrid working in Dudley with PAYE daily rate of £150.

Qualifications

• Experience supporting or managing projects or programmes.
• Strong organisational and communication skills.
• Ability to analyse information and present findings clearly.
• Experience in local government or children's services preferred.

Responsibilities

• Support planning, coordination, monitoring and delivery of projects within the Families First Partnership Programme.
• Lead specific tasks and work packages to meet objectives and milestones.
• Track progress, risks, issues and dependencies; report to programme boards.
• Collaborate with Children’s Services and partner agencies (health, police, education, voluntary sector).
• Support stakeholder engagement, workshops, communications and change management.
• Maintain project documentation, plans and governance arrangements.
• Analyse information to support decision-making.
• Provide advice to managers to ensure effective delivery and outcomes for children and families.
• Promote flexible, adaptive continuous improvement in line with PM best practice.

Skills

Project experience

Organisational skills

Stakeholder engagement

Data analysis

Time management

Public sector experience

Job description

Job Title: FFP Project Support Officer

Pay: 150 per day (PAYE)

Location: Dudley (Hybrid)

About the Role

This role is central to delivering the Families First Partnership Programme (FFP) in Dudley and will appeal to someone who enjoys turning strategy into practice while working across a wide range of partners to improve outcomes for children and families.

Dudley Children's Services is seeking an enthusiastic and highly organised Project Officer to support the delivery of the Families First Partnership Programme (FFP), a major national reform programme designed to improve how services work together to support children, young people and families.

Working within the Children and Young People Directorate, you will support the Families First Programme Lead and Programme Managers to help design and implement an integrated system that delivers the right help, at the right time, for families, whilst ensuring children are protected from harm and enabled to thrive.

The role will play a key part in supporting the development and implementation of key FFP workstreams, including Family Help, Family Group Decision Making (FGDM), Multi-Agency Child Protection Teams (MACPT) and wider transformational activity across the partnership.

Key Responsibilities

As a Project Officer, you will:

• Support the planning, coordination, monitoring and delivery of projects and workstreams within the Families First Partnership Programme.
• Lead and manage specific project tasks and work packages, ensuring delivery against agreed objectives, milestones and timescales.
• Track progress, risks, issues and dependencies, producing reports and updates for programme boards and senior leaders.
• Work collaboratively with colleagues across Children's Services and partner agencies, including health, police, education and the voluntary and community sector.
• Support stakeholder engagement, workshops, communications and change management activities.
• Maintain project documentation, plans, action logs and governance arrangements.
• Analyse and present information to support decision‑making and programme delivery.
• Provide advice and practical support to managers to ensure projects are delivered effectively and achieve intended outcomes for children and families.
• Promote a flexible, adaptive and continuous improvement approach consistent with programme and project management best practice.

About You

We are looking for someone who:

• Has experience of supporting or managing projects, programmes or service improvement activity.
• Has excellent organisational, communication and stakeholder engagement skills.
• Is confident analysing information and presenting findings in a clear and meaningful way.
• Can manage competing priorities and work effectively to deadlines.
• Has experience of working within local government, children's services, health, education or a partnership environment.
• Is committed to improving outcomes for children, young people and families.

Knowledge of children's services, safeguarding, early help, family support or public sector transformation programmes would be advantageous.

Connect2Dudley

Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.