Project Support Officer

Millbank Holdings; Plymouth; On-site; GBP 36,000 - 54,000; Full time

Job summary

Millbank Holdings Ltd is recruiting a proven Project Support Officer to back delivery of complex infrastructure programmes in a highly regulated environment. The role focuses on governance administration, MS O365 expertise, and proactive stakeholder engagement on a defence site.

It's a site-based position (3 days per week) within a major programmes delivery team, offering pace, purpose, and visible impact through robust governance and well-run processes.

Qualifications

• Proven MS O365 proficiency.
• Extensive governance administration experience.
• Strong stakeholder management and engagement.
• Excellent written and verbal communication.
• Highly organised and proactive; able to work on own initiative.
• Minimum SC clearance and sole UK national status.

Responsibilities

• Support administration across a portfolio of infrastructure projects.
• Act as secretary for governance meetings: scheduling, agendas, packs, minutes, and action tracking.
• Maintain logs, trackers, project status updates, and forward action plans.
• Support risk/issue management, including development and upkeep of registers.
• Engage effectively with internal and external stakeholders to support delivery.
• Ensure project documentation is current, controlled, stored correctly, and communicated.

Skills

Governance management

Stakeholder engagement

Written & verbal communication

Organised & proactive

Security clearance

Tools

MS Office 365

Job description

Are you a proven Project Support Officer with a track record of supporting delivery of complex infrastructure programmes in a highly regulated environment? Do you bring strong governance administration, MS O365 expertise, and confident stakeholder engagement and can you start immediately? Join a high-profile portfolio where your work directly enables critical waterfront and infrastructure outcomes on a key defence site, if you want pace, purpose, and visible impact.

The Opportunity

You’ll be part of an organisation with a clear transformation vision: improving the estate, improving service delivery, and operating as a more professional, modern estate services business. The culture is outcomes-focused, collaborative, and built around robust governance where high standards, discretion, and doing things properly matter. This environment is ideal for someone who enjoys working with senior stakeholders, bringing order to complex delivery activity, and seeing tangible progress from well-run processes.

The Role

As Project Support Officer within a major programmes delivery team at , you will support and oversee administration across a portfolio of infrastructure projects, ensuring outputs align to strategic objectives, governance frameworks, and infrastructure priorities. This is a site-based role (3 days per week ) supporting delivery activities across the wider team Area of Responsibility.

• Supporting alignment of strategic objectives to deliver key waterfront project outputs
• Providing administrative support to project outputs, governance frameworks, and infrastructure priorities
• Acting as secretary for governance meetings: scheduling, agendas, packs, minutes, and action tracking
• Maintaining logs, trackers, project status updates, and forward action plans
• Supporting risk/issue management, including development and upkeep of registers
• Engaging effectively with internal and external stakeholders to support delivery
• Ensuring project documentation is current, controlled, stored correctly, and appropriately communicated

Qualifications & Experience

• Proven MS O365 proficiency
• Extensive administration capability within governance-led environments
• Strong stakeholder management and engagement skills at all levels
• Confident written and verbal communication, including presentation capability
• Highly organised, proactive, and able to work on own initiative
• Minimum SC clearance and sole UK national status

Millbank Holdings Ltd is an equal opportunities employer committed to creating an inclusive and diverse workforce. We welcome applications from all suitably qualified individuals, regardless of background, and encourage candidates from underrepresented groups to apply.

We are proud to be a member of the Disability Confident Scheme, and we are committed to ensuring an accessible and supportive recruitment process for everyone. If you require any adjustments at any stage, please let us know and we’ll do our best to accommodate.

Millbank operates as both an Employment Agency and an Employment Business