Project Support Officer

NHS; Ashford; On-site; GBP 29,000 - 37,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Project Support Officer to enhance community-based care. This role plays a vital part in ensuring excellent patient care by supporting clinical teams with administrative tasks. The ideal candidate will have strong project management skills, advanced proficiency in Microsoft Office, and a passion for delivering high-quality service. Join a dynamic team committed to making a difference in the community and enjoy the flexibility of a supportive work environment that values diversity and inclusion.

Qualifications

• Experience in project management and handling sensitive information.
• Advanced knowledge of Microsoft Office packages.

Responsibilities

• Provide administrative support to frontline NHS teams.
• Manage and coordinate project activities effectively.

Skills

Project Management

Communication Skills

Data Analysis

Microsoft Office

Education

Level 6 qualification (e.g., bachelor's degree)

Project management qualification

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Job summary

The NHS is changing. More emphasis on community-based care means there's never been a better time to join us.

We are looking for anenthusiastic and adaptable Project Support Officer to join ourprofessional team .

We're a close team but we're never exclusive, if you can bring a professional approach and fresh ideas we would love to hear from you.

Main duties of the job

Could you use your skills and experience to support the NHS to deliver great patient care? Great patient care needs great people to support clinical teams. That's where you come in.

We're always looking for enthusiastic, responsive, and adaptable people to join our outstanding trust. This role is an important one as you'll be using your knowledge, experience and expertise to provideadminsupport to our hard-working frontline NHS teams.

We put patients first and we expect all of our colleagues to do the same, so although NHS experience isn't a requirement for this role you'll need to share our passion for delivering excellent patient care and keep that passion at the forefront of your professional activity at all times.

The challenges come thick and fast in this role but you'll know that your input is contributing to the excellent experience our patients and service users have every day.

About us

Rated 'outstanding' by the CQC, we've got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent

We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences

We ask for information about your protected characteristics on our application forms. This isn't visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission

The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work

As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won't involve sacrificing time for personal interests or family commitments. We'll support you to work flexibly in a way that will suits us both

See where you can go with KCHFTcareer pathways

Details Date posted

06 May 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

846-6983646-TS-A

Job locations

Home

Ashford

TN25 4AZ

Job description Job responsibilities

As a community Trust many of our roles require individuals to be able to drive to perform their duties. As such you will be asked to confirm you have a full UK driving licence where driving is a requirement of the role to be able to proceed with your application. We are committed to supporting candidates with disabilities into employment, if you are unable to drive due to a disability, please contact the Recruitment Team via [e-mail] quoting the vacancy reference number so we can support you further.

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Find out more about the community difference here.

Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

Job description Job responsibilities

As a community Trust many of our roles require individuals to be able to drive to perform their duties. As such you will be asked to confirm you have a full UK driving licence where driving is a requirement of the role to be able to proceed with your application. We are committed to supporting candidates with disabilities into employment, if you are unable to drive due to a disability, please contact the Recruitment Team via [e-mail] quoting the vacancy reference number so we can support you further.

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Find out more about the community difference here.

Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

Person Specification Qualifications Essential

• Level 6 qualification (e.g. bachelor's degree BA/BSc, NVQ level 6, ordinary degree without honours) or equivalent demonstrable experience

Desirable

• Certificate in management or equivalent level 4 qualification.
• Project management qualification.

Experience Essential

• Management / leadership experience including experience of managing formal and informal HR processes.
• Experience of working with internal and external stakeholders
• Experience of handling highly confidential and sensitive information.
• Project management experience.

Desirable

• Experience of project management tools.
• Experience of managing projects and undertaking evaluation
• Experience of managing budgets.

Knowledge Essential

• Advanced knowledge and understanding of Microsoft Office packages e.g. Outlook, Word, Excel, and PowerPoint.
• Design and development of standard and bespoke data reports.
• Data analysis

Desirable

• Understanding of health and social care sector, including working knowledge of NHS structures, policies, and processes

Skills and abilities Essential

• Excellent written and verbal communication skills including solid presentation skills.
• Ability to concentrate and focus on diverse tasks whilst dealing with multiple priorities
• Ability to record notes of meetings and progress of project delivery presenting information to a high standard
• Exceptional attention to detail, accuracy, and organisational skills.
• Excellent interpersonal skills and the ability to communicate and work effectively with a wide range of people from different backgrounds at all levels of seniority.

Desirable

• Ability to negotiate with supplier and provider partners

Personal attributes Essential

• Ability to apply sound judgement and logical approach to identify key or underlying issues in complex situations, being objective and innovative and using use initiative to resolve problems.
• Ability to travel to diverse sites
• Ability to deal with distressing or emotional situations and discussions objectively and with emotional intelligence.
• Adept at both negotiation and persuasion.
• Ability to prioritise, multi-task and respond quickly to changing priorities, reorganising own and others workload to meet deadlines.

Desirable

• Commitment to professional development

Ability to manage Essential

• Ability to work unsupervised with responsibility for managing own work.
• Proven ability to manage staff including performance and absence management.

Desirable

• Ability to cope with pressure during busy periods and act in a professional manner at all times

Person Specification Qualifications Essential

• Level 6 qualification (e.g. bachelor's degree BA/BSc, NVQ level 6, ordinary degree without honours) or equivalent demonstrable experience

Desirable

• Certificate in management or equivalent level 4 qualification.
• Project management qualification.

Experience Essential

• Management / leadership experience including experience of managing formal and informal HR processes.
• Experience of working with internal and external stakeholders
• Experience of handling highly confidential and sensitive information.
• Project management experience.

Desirable

• Experience of project management tools.
• Experience of managing projects and undertaking evaluation
• Experience of managing budgets.

Knowledge Essential

• Advanced knowledge and understanding of Microsoft Office packages e.g. Outlook, Word, Excel, and PowerPoint.
• Design and development of standard and bespoke data reports.
• Data analysis

Desirable

• Understanding of health and social care sector, including working knowledge of NHS structures, policies, and processes

Skills and abilities Essential

• Excellent written and verbal communication skills including solid presentation skills.
• Ability to concentrate and focus on diverse tasks whilst dealing with multiple priorities
• Ability to record notes of meetings and progress of project delivery presenting information to a high standard
• Exceptional attention to detail, accuracy, and organisational skills.
• Excellent interpersonal skills and the ability to communicate and work effectively with a wide range of people from different backgrounds at all levels of seniority.

Desirable

• Ability to negotiate with supplier and provider partners

Personal attributes Essential

• Ability to apply sound judgement and logical approach to identify key or underlying issues in complex situations, being objective and innovative and using use initiative to resolve problems.
• Ability to travel to diverse sites
• Ability to deal with distressing or emotional situations and discussions objectively and with emotional intelligence.
• Adept at both negotiation and persuasion.
• Ability to prioritise, multi-task and respond quickly to changing priorities, reorganising own and others workload to meet deadlines.

Desirable

• Commitment to professional development

Ability to manage Essential

• Ability to work unsupervised with responsibility for managing own work.
• Proven ability to manage staff including performance and absence management.

Desirable

• Ability to cope with pressure during busy periods and act in a professional manner at all times

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details Employer name

Kent Community Health NHS Foundation Trust

Address

Home

Ashford

TN25 4AZ

Employer's website

https://www.kentcht.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Kent Community Health NHS Foundation Trust

Address

Home

Ashford

TN25 4AZ

Employer's website

https://www.kentcht.nhs.uk/ (Opens in a new tab)