Project Manager - NATS

BT Group; Glasgow; On-site; GBP 1,000,000 - 2,000,000; Full time

Job summary

An established industry player is seeking a skilled project manager to lead complex IT and network delivery projects. You will engage with customers and manage significant budgets, ensuring compliance with governance standards. This role offers the chance to shape project methodologies and enhance customer experiences through excellent stakeholder management. With a focus on diversity and inclusion, this forward-thinking company values your contributions and offers flexible working arrangements. Join a team where your expertise will drive substantial business outcomes and foster an authentic workplace culture.

Benefits

10% on-target bonus

BT pension scheme

18 weeks full pay family leave

Enhanced women’s health support

25 days annual leave

Virtual GP appointments

Carer’s leave

Training opportunities

Share schemes

Qualifications

• Experience delivering IT and network technologies across various industries.
• Strong project management skills with a track record of delivering technical solutions.

Responsibilities

• Leading the delivery of large, complex projects with significant risk.
• Managing project risks using recognized project management methods.
• Collaborating with teams to ensure consistent delivery.

Skills

Project Management

Stakeholder Management

Negotiation Skills

Commercial Acumen

IT and Network Technologies

Job description

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Posting Date: 1 May 2025

Function: Service

Unit: Business

Location: Alexander Bain House, Glasgow, United Kingdom

Internal to Service business unit only

You will directly engage with customers in leadership roles (IT Manager, Programme Manager, etc.) and be recognized for leading significant, high-visibility delivery projects. Your team’s performance and behaviors will influence customer experience. Preferably, you will have telecoms experience in core network, WAN/LAN, or cloud voice/contact centre environments. You will promote and shape project management methodologies and ensure compliance with governance standards set by the PMO or contractual agreements.

What you’ll be doing

1. Leading the delivery of large, complex projects, programmes, or portfolios that provide substantial benefit and involve significant risk, with high visibility.
2. Managing project risks using recognized project management methods, adapting approaches based on risk profile and governance needs.
3. Ensuring the PMO and resourcing functions are aware of upcoming demands and contractual requirements.
4. Acting as a customer champion by understanding customer needs and leveraging operational and technical expertise to deliver excellent experiences, resolving issues, and ensuring quality and timeliness.
5. Understanding the customer’s business context and the impact of the programme on business outcomes.
6. Collaborating with Practice and Hub Managers and the Client Services team to ensure consistent delivery.

Skills You'll Need

• Experience delivering a broad range of IT and network technologies across various industries.
• Experience managing projects with budgets from £1 million to £20 million, including professional services and hardware.
• Strong project management skills with a track record of delivering technical solutions.
• Commercial and financial acumen to identify opportunities for profit improvement or new business.
• Excellent stakeholder management skills, capable of working with multiple partners.
• Negotiation, communication, and decision-making skills.
• Ability to understand customer challenges and interpret commercial contracts to identify risks and opportunities.

Benefits include a 10% on-target bonus, BT pension scheme with minimum 5% employee contribution, 18 weeks full pay family leave from January 2025, enhanced women’s health support, 25 days annual leave, virtual GP appointments, carer’s leave, training opportunities, and share schemes.

BT has a 175-year heritage, serving 1.2 million business customers globally, providing secure connectivity and collaboration platforms. We value diversity and inclusion, champion digital inclusion, and aim to create an authentic workplace where everyone can thrive.

Roles are full-time but flexible working arrangements are welcome. We offer reasonable adjustments for the application process. We encourage applications from women, disabled individuals, LGBTQ+, neurodiverse, and ethnic minorities, even if all qualifications are not met, to foster a diverse, inclusive workforce.