Project Manager Implementation

CloudPay Technology Limited; Andover; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

CloudPay Technology Limited is seeking a Project Manager to lead payroll and payments implementations for multinational clients. You will partner with clients, senior stakeholders and cross‑functional teams to drive projects from inception to delivery, balancing scope, time and quality.

You will manage kick-offs, develop project plans, monitor risks, and report progress. The role requires strong English, solid PM discipline (Waterfall, Agile, PRINCE2), and experience with MS Project, Asana or

Qualifications

• Proven experience as a Project Manager, specifically within software implementation, ideally in the HR, payroll, or financial technology sectors.
• Demonstrable experience managing complex client-facing projects from inception to completion.
• Strong understanding of project management methodologies (e.g., Waterfall, Agile, PRINCE2) and tools.
• Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
• Professional English Level Requiered
• Solid organisational skills with the ability to manage multiple priorities and deadlines effectively.
• Strong problem-solving abilities and a proactive approach to issue resolution.
• Proficiency in project management software (e.g., MS Project, Asana, Jira) and Microsoft Office Suite.
• Experience with global payroll or payments solutions is highly desirable.
• Project Management Professional (PMP) or equivalent certification is a plus.

Responsibilities

• Manage the full project lifecycle for client implementations, from initiation and planning to execution, monitoring, and closure.
• Develop comprehensive project plans, including scope, objectives, deliverables, timelines, resource allocation, and risk management strategies.
• Act as the primary point of contact for clients throughout the implementation process, fostering strong relationships and managing expectations effectively.
• Facilitate and lead project meetings, including kick‑off calls, status updates, and post‑implementation reviews.
• Coordinate internal and external resources, including technical teams, payroll specialists, and third‑party vendors, to ensure project milestones are met.
• Identify, track, and resolve project issues and risks, escalating as necessary to senior management.
• Ensure adherence to CloudPay's implementation methodology, best practices, and quality standards.
• Provide regular and accurate project status reports to clients and internal stakeholders.
• Conduct post‑implementation reviews to identify lessons learned and contribute to continuous process improvement.
• Potentially manage multiple implementation projects concurrently.

Skills

Communication

Client-facing

Organisation

Problem-solving

Stakeholder management

Education

Bachelor's degree in Business Administration or Computer Science

PMP certification

Tools

MS Project

Asana

Jira

Job description

About this job opportunity

Our Vision

To be the world's most trusted global payroll partner, simplifying pay for all employees.

Our Mission

Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.

Our People

Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.

What makes this role exciting

As a Project Manager at CloudPay, you will lead payroll and payments implementations that help some of the world's most innovative organisations transform how they manage and pay their workforce. Working closely with clients, senior stakeholders, and cross‑functional teams, you'll drive complex projects from inception to delivery, solving challenges, influencing outcomes, and making a real impact on the customer experience. This is an excellent opportunity for someone who enjoys taking ownership, building strong relationships, and thriving in a fast‑paced, international environment where no two projects are the same. You'll join a collaborative team that values innovation, continuous improvement, and professional growth.

Main responsibilities

• Manage the full project lifecycle for client implementations, from initiation and planning to execution, monitoring, and closure.
• Develop comprehensive project plans, including scope, objectives, deliverables, timelines, resource allocation, and risk management strategies.
• Act as the primary point of contact for clients throughout the implementation process, fostering strong relationships and managing expectations effectively.
• Facilitate and lead project meetings, including kick‑off calls, status updates, and post‑implementation reviews.
• Coordinate internal and external resources, including technical teams, payroll specialists, and third‑party vendors, to ensure project milestones are met.
• Identify, track, and resolve project issues and risks, escalating as necessary to senior management.
• Ensure adherence to CloudPay's implementation methodology, best practices, and quality standards.
• Provide regular and accurate project status reports to clients and internal stakeholders.
• Conduct post‑implementation reviews to identify lessons learned and contribute to continuous process improvement.
• Potentially manage multiple implementation projects concurrently.

Experience needed for this role

• Proven experience as a Project Manager, specifically within software implementation, ideally in the HR, payroll, or financial technology sectors.
• Demonstrable experience managing complex client‑facing projects from inception to completion.
• Strong understanding of project management methodologies (e.g., Waterfall, Agile, PRINCE2) and tools.
• Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
• Professional English Level Requiered
• Solid organisational skills with the ability to manage multiple priorities and deadlines effectively.
• Strong problem‑solving abilities and a proactive approach to issue resolution.
• Proficiency in project management software (e.g., MS Project, Asana, Jira) and Microsoft Office Suite.
• Experience with global payroll or payments solutions is highly desirable.
• Degree in Business Administration, Computer Science, or a related field.
• Project Management Professional (PMP) or equivalent certification is a plus.

Professional English Level Requiered

Solid organisational skills with the ability to manage multiple priorities and deadlines effectively. Strong problem‑solving abilities and a proactive approach to issue resolution. Proficiency in project management software (e.g., MS Project, Asana, Jira) and Microsoft Office Suite. Experience with global payroll or payments solutions is highly desirable. Degree in Business Administration, Computer Science, or a related field. Project Management Professional (PMP) or equivalent certification is a plus.

About you and Our core values

Taking ownership, working with integrity and respect
Being a team player is key to our culture
Solution and customer focused
Great initiative with the goal for excellence in achieving results
Dedicated to developing and always looking for continuous improvements
Be creative, be committed, be engaged and enjoy what you do

Position open in the United Kingdom or Spain. Local package and benefits apply.

CloudPay is committed to being an equal opportunities employer.

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The CloudPay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.

The CloudPay culture is built upon on five core values, from which we develop our service, our technology, and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.

Glassdoor We do things differently at CloudPay. As an end-to-end global pay solutions provider spanning payroll, payments, and pay on-demand, we can unify all your global teams and processes - giving your payroll, finance and HR teams complete visibility and control.

The CloudPay culture is built upon on five core values, from which we develop our service, our technology..