Project Manager / Account Manager

Altadicta; Greater London; On-site; GBP 38,000 - 52,000; Full time

Job summary

Altadicta is a UK-based design and communications agency helping global organisations connect with their people. We seek an organised, commercially aware Project Manager/Account Manager to lead a varied portfolio of creative work and build strong client relationships.

You'll translate briefs into actionable plans, coordinate cross-disciplinary teams, monitor budgets and deadlines, and drive quality from brief to delivery.

Qualifications

• 4+ years in project management or account management within a creative or communications agency.
• Experience managing multiple projects and deadlines simultaneously.
• Confident working directly with corporate clients and managing expectations.
• Strong briefing, writing and communication skills.
• Commercial confidence: discussing budgets, timelines and scope changes.

Responsibilities

• Manage a varied portfolio of projects from assets to multi-workstream campaigns.
• Build trusted client relationships with clear updates and proactive guidance.
• Turn client requests into actionable briefs with deliverables, timings and responsibilities.
• Prepare scopes of work, estimates, schedules and resource plans.
• Coordinate designers, strategists, writers, filmmakers, developers and external suppliers.
• Consolidate feedback, manage approvals and maintain version control.
• Track budgets and time, flag risks early and approve scope changes.
• Check deliverables against the brief and coordinate quality checks before release.
• Keep project records, purchase orders and invoicing information up to date.
• Identify opportunities to develop existing accounts and involve the right colleagues.
• Improve processes and explore AI/automation to reduce administration.

Skills

Project management

Account management

Client relationships

Budget awareness

Communication

Creative production knowledge

Job description

Altadicta is an award-winning design and communications agency helping global organisations connect with their people. Our work spans internal communications, employee engagement, change campaigns, branding, film, digital experiences, events and workplace design.

We’re looking for an organised, commercially aware Project Manager/Account Manager who can build strong client relationships and keep creative projects moving from brief to delivery.

You’ll be a central point of contact for clients and our creative team: understanding what’s needed, shaping clear briefs, planning resources and making sure work is delivered to a high standard, on time and within budget.

Role Description:

• Manage a varied portfolio of projects, from individual assets to campaigns involving several workstreams.
• Build trusted client relationships, providing clear updates and anticipating what clients need next.
• Turn client requests into actionable briefs with agreed deliverables, timings and responsibilities.
• Prepare scopes of work, estimates, schedules and resource plans.
• Coordinate designers, strategists, writers, filmmakers, developers and external suppliers.
• Consolidate feedback, manage approvals and maintain clear version control.
• Track budgets and time, flag risks early and agree additional costs when scope changes.
• Check deliverables against the brief and coordinate quality checks before release.
• Keep project records, purchase orders and invoicing information up to date.
• Identify opportunities to develop existing accounts and bring in the right colleagues to help.
• Improve how we work, including the practical use of AI and automation to reduce administration.

What we’re looking for

• Around four or more years’ experience in project management, account management or a similar role within a creative or communications agency.
• Experience managing several projects and deadlines simultaneously.
• Confidence working directly with corporate clients and managing expectations constructively.
• A good understanding of creative production across print, presentations, digital and film.
• Strong briefing, writing and communication skills.
• Commercial confidence: comfortable discussing budgets, timelines and changes to scope.
• Attention to detail and the judgement to know when to resolve an issue independently or elevate it.
• A collaborative, hands-on approach suited to a small agency.
• Confidence using project management tools and an interest in improving processes.

Experience in internal communications, employee engagement or change communications would be an advantage, as would experience with events, workplace branding or international rollouts.