Project Manager

Serco Limited; Norwich; On-site; GBP 50,000 - 54,000; Full time

Benefits offered by this job

Holidays up to 25 days

Pension up to 6% contribution

Training and development: 1,100+ in‑it

Health and wellbeing programmes

Employee discounts

Volunteer charitable giving

Job summary

Serco Limited is seeking a Project Manager to lead the Norfolk and Norwich University Hospital Fire Strategy Review Programme. You will coordinate a site-wide review, ensuring compliance with fire safety legislation and NHS guidance, while delivering on time and within scope.

You will oversee governance, risk management and procurement activities, working with internal teams and external consultants to drive improvements across the estate and enhance safety standards.

Qualifications

• Degree or equivalent in Engineering, Construction, Building Surveying, Fire Engineering, or related discipline.
• PRINCE2 or equivalent project management qualification.
• Experience delivering complex fire safety projects and stakeholder engagement within complex environments.
• Strong communication and leadership skills to influence across organisations.

Responsibilities

• Lead and coordinate the site-wide Fire Strategy Programme across the estate.
• Manage complex fire safety projects, ensuring safety, compliance, on time delivery and budget.
• Build trusted relationships with stakeholders including the Trust, Project Co, consultants and regulators.
• Identify and manage programme risks with mitigation plans to safeguard people and assets.
• Support procurement, oversee contractor performance and drive value for money.
• Maintain governance, reporting and compliance, updating senior leaders and decision-makers.
• Promote innovation and best practice in fire safety management and estate resilience.

Skills

Project management

Leadership

Communication

Stakeholder engagement

Risk management

Education

Engineering / Construction / Building Surveying / Fire Engineering / Project Management or related

PRINCE2 / APM PMQ / PMP or equivalent

Job description

Location: Norfolk and Norwich University Hospital, NR4 7UY
Salary: Between £49,827.94 and £54,372.11 per annum, dependant on experience plus excellent benefits
Schedule: Full-time, 37.5 hours per week

Ready to impact a better future?

As a Project Manager within our Healthcare team, you will lead, coordinate and manage the Norfolk and Norwich University Hospital (NNUH) Fire Strategy Review Programme, overseeing the review, development and implementation of a comprehensive, site-wide fire strategy.

Working closely with the Project Coordinator, Serco Hard FM, specialist fire consultants and key stakeholders, you will ensure compliance with statutory fire safety legislation, NHS guidance, Health Technical Memoranda (HTMs) and contractual obligations. You will provide leadership throughout the programme lifecycle, including governance, stakeholder engagement, risk management, specification development, procurement and the delivery of associated passive and active fire safety improvements.

This role provides a unique opportunity to play a pivotal part in enhancing fire safety standards across the estate and will contribute directly to the long-term operational strategy.

By bringing together multiple stakeholders and driving a coordinated programme of improvement, you will help shape the future fire safety strategy of the NNUH estate, delivering lasting benefits for both the Trust and the communities it serves.

What you’ll do as a Project Manager

You’ll be entrusted to:

• Lead and coordinate the review, development, approval and implementation of the site-wide Fire Strategy Programme
• Manage complex fire safety projects and associated remedial works, ensuring delivery is safe, compliant, on time and within budget
• Build trusted relationships with stakeholders including the Trust, Project Co, consultants, contractors and regulatory bodies
• Identify and manage programme risks, developing effective mitigation plans to protect people, property and operational services
• Support procurement activities, oversee contractor performance and ensure value for money across programme delivery
• Maintain robust governance, reporting and compliance processes, providing regular updates to senior leaders and key decision-makers
• Promote innovation, continuous improvement and best practice in fire safety management and estate resilience

Does this sound like you?

You’ll be a great fit for this role if you have

• A degree, HNC/HND or equivalent qualification in Engineering, Construction, Building Surveying, Fire Engineering, Project Management or a related discipline
• A recognised project management qualification such as PRINCE2, APM PMQ, PMP or equivalent
• Strong knowledge of project delivery, governance, risk management and stakeholder engagement within complex environments
• Excellent communication and leadership skills, with the ability to influence and collaborate across multiple organisations
• Experience managing contractors, consultants and multiple workstreams while maintaining high standards of safety and compliance

Vetting and checks:

A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.

Discover all you need to keep growing

We're one of the top 1% of international employers, so you can have confidence you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities - and the support and tools to help you seize them.

What we offer

• Holidays: Up to 25 days plus bank holidays
• Pension: Up to 6% contributory pension scheme
• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.