Electrical Technician

Serco Limited; Norwich; On-site; GBP 40,000 - 49,000; Full time

Benefits offered by this job

27 days + bank holidays

Contributory pension up to 6%

Free park & ride shuttle

Internal courses & progression

Employee assistance programme

Retail discounts

Volunteer day

Job summary

Serco Limited is hiring an Electrical Technician to support the Norfolk and Norwich University Hospital. You will maintain electrical services across a large estate, perform reactive repairs, and deliver preventative maintenance to ensure patient care areas run safely and efficiently.

The role involves a 6-week rotating shift (6am-2pm, 2pm-10pm, 10pm-6am) with additional shift payments and DBS checks. Experience in similar environments and relevant qualifications are essential for success.

Qualifications

• Completed a recognised electrical apprenticeship or equivalent structured training.
• City & Guilds or BTEC electrical qualifications are required.
• Proven experience in a similar environment, ideally large or complex buildings.
• Knowledge and understanding of electrical building services.
• Strong communication skills and a customer-focused approach.

Responsibilities

• Maintain electrical services, plant and equipment across the hospital estate to high safety and performance standards.
• Carry out reactive repairs, fault finding, servicing, commissioning and maintenance as directed by estates supervisors and managers.
• Deliver planned preventative maintenance across a wide range of electrical systems and equipment.
• Work safely at all times, assess risks, follow permits and policies, and know when to seek advice.
• Communicate clearly with colleagues, supervisors, managers and hospital staff regarding work activity and service availability.
• Accurately complete work orders and records using computerised labour control systems.

Skills

Electrical apprenticeship

Electrical qualifications

Experience in large buildings

Electrical building services

Communication skills

Education

City & Guilds / BTEC qualifications

Electrical apprenticeship programme

Job description

Serco: Norfolk & Norwich University Hospital, NR4 7UY

Permanent, Full Time

Up to £44397 per annum + Excellent Benefits

Opportunities available include both Days Only and Shift Work(6-week rotating shift pattern - rotated from 6am-2pm / 2pm -10pm / 10pm-6am)

Additional rotary shift payment of £1950 per 52 weeks, additional pay 0.5x time on Saturdays, 1x time Sundays and bank holidays when rostered to work.

Ready to impact a better future?

As an Electrical Technician supporting the Norfolk and Norwich University Hospital (NNUH), you'll help keep a critical healthcare environment running safely, reliably, and efficiently. Your work will directly support patient care, colleagues, and the wider community by ensuring essential electrical services are always available.

In this role, you'll be part of a trusted estates team delivering a positive impact every day. From planned maintenance to urgent repairs, your expertise will help create a safe, compliant, and resilient hospital estate - where technology, care, and people come together for the future.

What you'll do as an Electrical Technician

You’ll be entrusted to:

• Maintain electrical services, plant, and equipment across the hospital estate to high safety and performance standards
• Carry out reactive repairs, fault finding, servicing, commissioning, and maintenance as directed by estates supervisors and managers
• Deliver planned preventative maintenance across a wide range of electrical systems and equipment
• Work safely at all times, assessing risks, following permits and policies, and knowing when to seek advice or support
• Communicate clearly with colleagues, supervisors, managers, and hospital staff regarding work activity, progress, and service availability
• Accurately complete work orders and records using computerised labour control and time and attendance systems

Does this sound like you?

You’ll be a great fit for this role if you have

• Completed a recognised electrical apprenticeship or equivalent structured training programme
• Relevant City and Guilds and or BTEC electrical qualifications
• Proven experience working in a similar environment, ideally within large or complex buildings
• Knowledge and understanding of electrical building services
• Strong communication skills and a customer focused approach

Vetting and checks

A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.

Discover all you need to keep growing

We're one of the top 1% of international employers, so you can have confidence you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities - and the support and tools to help you seize them.

What we offer

• 27 days plus bank holidays (increasing to 29 and 33 days respectively after 5 and 10 years' service)
• Up to 6% contributory pension scheme
• Free park and ride shuttle service from Costessey Park and Ride
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.