Project Manager

TwentyOne Twelve; Greater London; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Private medical

Annual bonus

Employee referral bonus

Birthday day off

Job summary

TwentyOne Twelve in London is seeking a senior Project Manager for F&B and hospitality fit-out. You will lead end-to-end projects across retail, leisure, and hospitality, with travel across the UK and a London base. The role is office-based but requires on-site presence at multiple sites and strong client-facing leadership.

Qualifications

• Proven track record delivering high-end retail interior fit-outs across the UK.
• Experience with contractor and client-side contracts and project management in retail, leisure or hospitality.
• Clean UK driving licence and willingness to travel across the UK.
• Good knowledge of construction safety requirements and H&S legislation.

Responsibilities

• Lead full project life cycle from feasibility to handover.
• Run feasibility studies with risk analysis and client estimates.
• Manage budgets, admin, and cost sign-off across projects.
• Value engineer builds while maintaining quality.
• Coordinate design consultants to meet time and budget.
• Own programmes, schedules and delivery dates; ensure health & safety compliance.
• Manage suppliers and subcontractors for best value.
• Produce weekly client updates and team briefings.
• Provide leadership and build relationships with professional services teams.

Skills

Retail fit-out

Project management

Contract management

H&S awareness

Excel proficiency

Driving licence

Tools

CSCS

SMSTS

Job description

Project Manager (F&B and Hospitality Fit-Out)

Salary: £50,000 to £70,000 per annum

Location: London base, with regular travel across the UK

Working pattern: Office based

Sector: Design and build interior fit-out across retail, leisure, and hospitality

About the Studio

This is a growing consultancy with clients at the heart of everything it does, specialising in retail, leisure, and hospitality fit-out. Its projects run right across the country, and they are the sort of jobs where the quality of the finish matters just as much as hitting the date. The business has built its reputation on getting both right, every time.

The team is small and tight-knit, which means you will be working alongside the founders rather than reporting up through layers of management. You get a real say in how projects are delivered, proper ownership of your work, and a front-row view of a business on the up. If you would rather help shape a company than disappear into a big machine, you will feel at home here.

Client relationships matter enormously here, and delivery matters even more. The people who do best are the ones who enjoy being handed the whole picture and who set their own bar high without anyone needing to ask.

About the Role

You will run projects from end to end: feasibility and early estimates at one end, a finished and handed-over site at the other. There will be several complex projects on the go at any one time, each with its own budget, its own programme, and its own mix of clients, contractors, and consultants to keep pulling in the same direction.

This is a senior, client-side position with genuine autonomy. You will lead roll-out programmes across new stores and refurbishments, take charge of budgets and cost sign-off, and set the direction for the team around you. Clients will come to rely on you as the calm, dependable voice keeping them informed through accurate, timely reporting.

The timing is good too. The business is expanding, the work is varied, and there is real scope for the role to grow with it. One thing to be clear about upfront: travel is a big part of the job, because the sites are spread across the UK and you will want to be on them.

What your week will involve

• Leading the full project life cycle, from feasibility and risk analysis through to final delivery and handover
• Running feasibility studies on new sites, including detailed risk analysis and top-line estimates for clients
• Managing budgets, administration, and cost sign-off across all of your projects
• Value engineering every part of the build while never letting quality slip
• Keeping external consultants, including design and architecture, on time and on budget
• Owning all programmes, schedules, and delivery dates, and overseeing health and safety compliance throughout
• Managing third-party suppliers and subcontractors so clients always get the best value
• Producing weekly client updates and briefs, and sharing clear, relevant information with teams inside and outside the business
• Providing leadership and direction for the project team, and building strong relationships with every professional services team the business works with

You could be the one if...

• You have a proven track record of delivering high-end retail interior fit-outs across the UK (this one is non-negotiable)
• You have solid experience of contractor and client-side contracts and project management within retail, leisure, or hospitality
• You hold a clean UK driving licence and are properly happy spending time on the road, because the role demands it
• You have a strong grasp of construction safety requirements and H&S legislation
• You are highly organised, diligent, and a natural problem-solver with a proper work ethic
• You are strong in Excel, comfortable building spreadsheets and working with formulas
• You are H&S trained, with site-based certificates such as CSCS or SMSTS (nice to have rather than a deal-breaker)

Why this one

• Work directly with the founders of the business, not several rungs beneath them
• A front-row seat at one of the more innovative, client-focused consultancies in the sector
• Genuine room for the role to grow as the business does
• Direct client contact and real ownership of your projects
• Benefits including private medical, an annual bonus scheme, an employee referral bonus, and a full day off for your birthday