Project Management Officer

Serco Limited; King's Lynn and West Norfolk; Presencial; GBP 30.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days holiday

Pension scheme

Internal courses & apprenticeships

Wellbeing support

Volunteer day

Employee networks

Descripción de la vacante

Serco Limited is seeking a Project Management Officer at Norfolk and Norwich University Hospital to support the delivery of minor works projects from planning through reporting and compliance. This role helps ensure healthcare environments remain safe, efficient and fit for the future.

Based at the hospital, you will coordinate refurbishment projects, infrastructure upgrades and statutory works, while maintaining project documentation, coordinating resources, and building strong relationships

Formación

• Experience using CAFM systems and Microsoft Office applications is desirable.
• Excellent communication and ability to work with diverse stakeholders.
• Ability to manage competing priorities and maintain high service standards.
• Commitment to ongoing professional development and required training.

Responsabilidades

• Coordinate planning, scheduling, and delivery of minor works projects within budget and timetable.
• Monitor health, safety, environmental and NHS compliance requirements.
• Identify risks and support mitigation for safe project delivery.
• Maintain documentation, reports, schedules, and audit records.

Conocimientos

CAFM systems

Microsoft Office

Excel

Word

Communication skills

Prioritisation

Attention to detail

Problem solving

Herramientas

CAFM software

Descripción del empleo

Location: Norfolk and Norwich University Hospital, Norwich, NR4 7UY

Salary: Up to £33,687.18 per annum, depending on experience, plus excellent benefits

Schedule: Full time, permanent (37.5 hours per week), Monday to Friday, 08:00 - 16:00

Ready to impact a better future?

As a Project Management Officer in our Health business team, you'll support the successful delivery of minor works projects across Norfolk and Norwich University Hospital. From planning and coordination through to reporting and compliance, your work will help ensure critical healthcare environments remain safe, efficient, and fit for the future.

Working within the site-based Capital Works Team, you'll help deliver refurbishment projects, infrastructure upgrades, and statutory compliance works that directly support patient care and hospital operations. Our work touches lives every day, and your contribution will help create impactful solutions that make a positive impact on colleagues, patients, visitors, and the wider community.

What you'll do as a Project Management Officer

• Coordinate and support the planning, scheduling, and delivery of minor works projects, ensuring activities are completed safely, on time, and within budget.
• Monitor project compliance with health and safety, environmental, sustainability, engineering, and NHS requirements.
• Identify and manage project risks, supporting effective mitigation plans and safe project delivery.
• Build positive working relationships with healthcare teams, contractors, estates colleagues, and other stakeholders to minimise disruption and maintain progress.
• Coordinate resources including labour, materials, and contractors to support efficient project delivery.
• Produce and maintain accurate project documentation, reports, schedules, compliance records, and audit information.

Does this sound like you?

• Good working knowledge of Computer-Aided Facilities Management (CAFM) systems and Microsoft Office applications, including Excel and Word.
• Strong communication skills with the ability to work effectively with colleagues, contractors, healthcare teams, patients, and visitors.
• Able to manage competing priorities while maintaining high standards of service delivery.
• Committed to continuous professional development and completing all required training.
• Excellent attention to detail and a proactive approach to problem solving.

What we offer

• 25 days' holiday plus bank holidays
• Up to 6% contributory pension scheme
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

Vetting and checks:

A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.