Hard FM Project Manager

Serco Group; Dartford; On-site; GBP 63,000 - 69,000; Full time

Benefits offered by this job

25 days’ annual leave

Pension scheme

Internal courses and apprenticeships

Employee Assistance Programme

Wellbeing app

Retail discounts

Job summary

Serco Group is seeking a diligent Hard FM Project Manager to lead technically complex healthcare projects from survey to handover at Darrent Valley Hospital. You’ll deliver within budgets and timescales, translating asset information into robust plans and documentation while ensuring strict safety and governance standards.

You will collaborate with clinical teams, estates, and contractors, maintaining traceable records and compliant RAMS, and supporting commissioning, handover and post-contract

Qualifications

• Experience delivering hard FM, estates or capital projects in healthcare or regulated environments.
• Strong knowledge of CDM2015 and compliant project delivery.
• Ability to produce and control project documentation and investigations.
• Interpret mechanical, electrical and water systems data with technical teams.
• Develop detailed technical specs and procurement-ready scopes.

Responsibilities

• Lead multiple Hard FM projects to time, budget and quality targets.
• Create briefs, business cases and initiation documents for decisions.
• Interpret asset data, surveys and reports to inform scope and specs.
• Prepare tender packs, RAMS and handover documentation.
• Maintain governance, audit trails and version control throughout.
• Coordinate architects, engineers, ICT, contractors and suppliers.
• Manage contractor submissions, permits and commissioning records.
• Engage with clinical and non-clinical stakeholders to sustain momentum.
• Produce regular cost, risk and progress reports for boards.

Skills

Communication skills

Planning

Organisational skills

Stakeholder mgmt

Education

Facilities management qualification

Tools

CAFM systems

Microsoft Office

Project reporting systems

Job description

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Location:Darrent Valley Hospital, Kent, DA2 8DA
Salary:£62,742 to £69,133 per annum, dependant on experience plus excellent benefits
Schedule:Full time, permanent

Ready to impact a better future?

As a Hard FM Project Manager at Darrent Valley Hospital, you’ll lead the safe, compliant and effective delivery of technically complex Hard FM projects from early identification, survey and scoping through to procurement, construction, commissioning and handover. You’ll play a key role in translating operational requirements and technical asset information into robust project documentation, specifications and delivery plans that support safe, resilient healthcare environments.

Working closely with clinical teams, estates colleagues, technical specialists and contractors, you’ll ensure projects are delivered with a clear audit trail, strong governance and full compliance with CDM2015, statutory duties, Serco requirements and relevant healthcare engineering standards.

What you’ll do as a Hard FM Project Manager

You’ll be entrusted to:

• Manage multiple Hard FM projects and small programmes, ensuring delivery within agreed budgets, timescales, quality standards and governance requirements.
• Develop clear service user briefs, feasibility reports, business cases, project initiation documents and approval papers that support informed decision-making.
• Interpret mechanical, electrical and water systems information, including surveys, asset condition data, technical reports, drawings, compliance records and specialist recommendations.
• Build detailed technical scopes, specifications, schedules of work and tender documentation that accurately define the required outcome, standards, constraints and acceptance criteria.
• Ensure all projects are planned and delivered in accordance with CDM2015 legislation, including appropriate consideration of client duties, designer and contractor responsibilities, pre-construction information, construction phase plans, RAMS and health and safety files.
• Maintain robust project documentation, version control, approvals, decisions, change records and audit trails throughout the project lifecycle.
• Co-ordinate architects, consultants, engineers, ICT specialists, Authorised Persons, contractors and other professionals to ensure technical, operational and compliance requirements are met.
• Oversee contractor submissions, qualifications, permits, RAMS, commissioning records and handover information, ensuring safe systems of work and appropriate evidence of compliance.
• Manage stakeholder relationships with clinical and non-clinical colleagues, customer representatives, contractors, suppliers and internal Serco teams.
• Support commissioning, handover, training and post-contract activities, ensuring completed works are accepted by user departments and internal support teams.
• Prepare project reports, cost updates, risk information and programme updates for project boards, programme reviews and governance meetings.
• Work collaboratively with Serco colleagues across Fire, Energy, ICT, Procurement, Health and Safety, Estates and operational teams to resolve issues and maintain project momentum.

Does this sound like you?

You’ll be a great fit for this role if you have:

• Proven experience delivering Hard FM, estates, lifecycle or capital projects in a technically regulated environment, ideally within healthcare, hospitals, PFI/PPP or critical infrastructure.
• Strong working knowledge of CDM2015 legislation and the ability to apply it practically across project planning, procurement, construction, commissioning and handover.
• Experience producing and controlling project documentation, including scopes, specifications, tender packs, approvals, reports, risk registers, change records, handover packs and audit evidence.
• The ability to review, interpret and challenge technical information relating to mechanical systems, water safety and electrical infrastructure, drawing on specialist support where required.
• Confidence in developing detailed technical specifications and scopes of work that are clear, commercially robust and suitable for procurement and contractor delivery.
• Good understanding of statutory and non-statutory compliance requirements relevant to Hard FM services, healthcare estates and safe project delivery.
• Experience managing budgets, programmes, contractors, risks, stakeholders and contract administration activities.
• Strong communication, planning and organisational skills, with the ability to engage confidently with technical specialists, operational teams and senior stakeholders.
• Experience using CAFM systems, Microsoft Office tools and project reporting systems to maintain accurate records and support governance.
• A relevant technical, construction, engineering, project management or facilities management qualification, or equivalent experience supported by continued professional development.

Vetting and checks:

A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.

Discover all you need to keep growing

We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer

• 25 days’ holiday plus bank holidays (and the option to buy up to five additional leave days each year)
• Up to 6% contributory pension scheme
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

A little bit about us:

At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:

We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

For support with your application, please contact [e-mail].