Project Director - Self Storage

Zachary Daniels; Greater London; Presencial; GBP 70.000 - 80.000; Jornada completa

Descripción de la vacante

Zachary Daniels is seeking a Project Director for a self-storage startup in West London to lead the facility's pre-opening and operational setup.

You will work closely with the CEO, development team, contractors and key stakeholders to ensure the site is launch-ready with a scalable operating model and a seamless customer journey. The role offers £70,000-£80,000 on a fixed-term contract with significant autonomy to shape the operation from the ground up.

Formación

• Proven experience opening and launching self-storage facilities.
• Strong project management and coordination skills.
• Ability to manage multiple stakeholders and contractors.
• Experience implementing operating procedures and security/health & safety processes.
• Track record delivering on-time openings.
• Commercial acumen with pricing and promotions.

Responsabilidades

• Leading the full pre-opening and operational set-up programme.
• Developing the operational model, processes and procedures.
• Creating and managing the project plan, milestones and key dependencies.
• Implementing self-storage management systems and operational technology.
• Supporting the set-up of access control, CCTV, alarms and security processes.
• Establishing the full customer journey from enquiry through move-in and move-out.
• Recruiting, onboarding and training the opening team.
• Developing staffing structures, job descriptions and training programmes.
• Establishing sales processes, pricing, promotions and commercial procedures.
• Creating KPIs covering enquiries, conversion, occupancy, revenue and retention.
• Coordinating suppliers, contractors and professional advisers.
• Ensuring all Health & Safety, compliance and operational procedures are in place.
• Testing all systems, processes and customer journeys before launch.
• Leading the opening of the facility and supporting the initial trading period.
• Providing a structured handover to the permanent operational team once the site is established.

Conocimientos

Project management

Stakeholder management

Start-up environment

Team leadership

Commercial awareness

Customer journey optimization

Herramientas

Self-storage software

Access control systems

Descripción del empleo

Project Director - Self Storage

Location: West London

Salary: £70,000-£80,000

Contract: Fixed Term Contract

Sector: Self Storage - Self Storage experience is essential

The Role

You will take ownership of the operational set-up of the facility, working closely with the CEO, development team, contractors and key stakeholders to ensure the site is fully operational and customer-ready for launch.

Key responsibilities will include:

• Leading the full pre-opening and operational set-up programme


• Developing the operational model, processes and procedures


• Creating and managing the project plan, milestones and key dependencies


• Implementing self-storage management systems and operational technology


• Supporting the set-up of access control, CCTV, alarms and security processes


• Establishing the full customer journey from enquiry through to move-in and move-out


• Recruiting, onboarding and training the opening team


• Developing staffing structures, job descriptions and training programmes


• Establishing sales processes, pricing, promotions and commercial procedures


• Creating KPIs covering enquiries, conversion, occupancy, revenue and retention


• Coordinating suppliers, contractors and professional advisers


• Ensuring all Health & Safety, compliance and operational procedures are in place


• Testing all systems, processes and customer journeys before launch


• Leading the opening of the facility and supporting the initial trading period


• Providing a structured handover to the permanent operational team once the site is established

About You

We are particularly interested in speaking with candidates who have:

• Proven experience within the self-storage industry


• Direct involvement in opening, launching and setting up new self-storage facilities


• Experience at Area Manager, Regional Manager, Head of Operations, Project Manager or Project Director level


• Strong knowledge of self-storage operations and the customer journey


• Experience recruiting and building operational teams


• Strong commercial and sales understanding


• Experience implementing systems and operational processes


• Strong project management and organisational skills


• Experience managing multiple stakeholders, suppliers and contractors


• A hands-on approach and the ability to work comfortably within a start-up environment


• The confidence to operate independently and work directly with senior leadershipExperience with self-storage management software, access control systems and pre-opening sales activity would be particularly advantageous.

What's on Offer

• £70,000-£80,000 basic salary


• Fixed-term appointment covering the set-up, opening and initial operational phase


• Significant autonomy and ownership


• Direct exposure to the CEO and senior stakeholders


• Opportunity to shape the operational model of a brand-new business


• High-profile project within the growing UK self-storage sector

This is a rare opportunity for an experienced self-storage professional to take genuine ownership of a new venture and build the operation from the ground up.