Project Coordinator

Confidential; North Tyneside; Vor Ort; GBP 27.000 - 32.000; Vollzeit

Benefits dieser Stelle

Salary £29,500 per annum

37.5-hour weeks

Flexible hours (8:30–16:30, 8–4 or 9–5

Office-based in Gateshead

20 days leave + BH + Christmas off

Training and development

Permanent position from day one

Clear voice within the business

Zusammenfassung

Confidential is seeking a Project Coordinator to ensure customer projects run smoothly from handover to completion. The role requires coordinating schedules with customers, installers, and internal teams, maintaining timelines, and providing clear updates throughout the lifecycle.

You will book installation dates, manage milestones, handle enquiries, and keep all stakeholders informed. The office-based position offers 37.5-hour weeks, 20 days leave plus holidays, and daily collaboration across

Qualifikationen

• Experience in a Project Coordinator, Project Support, Administration, Customer Service, Scheduling, or similar role.
• Experience managing diaries, appointments, schedules, or workloads.
• Ability to manage multiple projects, tasks, and priorities simultaneously.
• A customer-focused approach with strong problem-solving skills.
• Confident communicating with customers, colleagues, contractors, and suppliers.
• Good IT skills and proficiency in Microsoft Office, including Outlook, Excel, Word, and Teams.

Aufgaben

• Coordinate day-to-day project activities and maintain accurate project schedules.
• Book and coordinate installation dates with customers, installers, and relevant internal teams.
• Manage project timelines, milestones, appointments, and deadlines to support delivery on schedule.
• Make customer introduction calls and provide regular updates throughout the project lifecycle.
• Coordinate customer and installer communications, ensuring all parties are kept informed of progress and any changes.
• Handle incoming customer enquiries and resolve issues promptly and professionally.
• Liaise with internal teams, installers, suppliers, and customers to maintain effective communication and project progress.
• Arrange, coordinate, and monitor remedial, snagging, or follow-up works as required.
• Identify potential issues, delays, or diary conflicts and take appropriate action or elevate where necessary.
• Prepare, maintain, and issue project documentation, records, and customer communications.
• Ensure project information is accurate and kept up to date across relevant systems.

Kenntnisse

Customer focus

Communication

Time management

Scheduling

Tools

Microsoft Office

Jobbeschreibung

Permanent Project Coordinator Opportunity!

Team Valley Location! Gateshead!

You will play a key role in ensuring customer projects run smoothly from initial handover through to completion. Working closely with customers, internal teams, installers, and suppliers, you will coordinate project schedules, monitor installation activity, manage project administration, and ensure customers receive clear and timely communication throughout their project journey.

WHAT IS IN IT FOR YOU?

• Annual base Salary of £29,500 per annum
• 37.5-hour weeks!
• Monday to Friday working hours, 8.30pm-4.30pm. My client is very flexible, you can also work 8-4 or 9-5.
• Full time, permanent position from day one.
• 20 days leave + Bank holidays + Christmas off.
• This is an office-based role in Gateshead
• The best in training, upskilling and self-development
• Upwardly mobile business encountering consistent growth
• Permanent position from day one
• A clear voice within the business.

THE BUSINESS

Our client is a highly reputable home improvements business who continue to go from strength to strength. Due to continual growth, they seek to appoint an Project Coordinator on a permanent basis.

THE ROLE

• Coordinate day-to-day project activities and maintain accurate project schedules.
• Book and coordinate installation dates with customers, installers, and relevant internal teams.
• Manage project timelines, milestones, appointments, and deadlines to support delivery on schedule.
• Make customer introduction calls and provide regular updates throughout the project lifecycle.
• Coordinate customer and installer communications, ensuring all parties are kept informed of progress and any changes.
• Handle incoming customer enquiries and resolve issues promptly and professionally.
• Liaise with internal teams, installers, suppliers, and customers to maintain effective communication and project progress.
• Arrange, coordinate, and monitor remedial, snagging, or follow-up works as required.
• Identify potential issues, delays, or diary conflicts and take appropriate action or elevate where necessary.
• Prepare, maintain, and issue project documentation, records, and customer communications.
• Ensure project information is accurate and kept up to date across relevant systems.

THE PERSON

• Previous experience in a Project Coordinator, Project Support, Administration, Customer Service, Scheduling, or similar role.
• Experience managing diaries, appointments, schedules, or workloads.
• Ability to manage multiple projects, tasks, and priorities simultaneously.
• A customer-focused approach with strong problem-solving skills.
• Confident communicating with customers, colleagues, contractors, and suppliers.
• Good IT skills and proficiency in Microsoft Office, including Outlook, Excel, Word, and Teams.