Project Coordinator

TN United Kingdom; Nelson; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Project Coordinator to ensure smooth project delivery within a governance framework. This role involves managing partner expectations, driving project success, and enhancing partner experiences across various technology projects, including Broadband and Cloud services. With a focus on collaboration and communication, you will play a vital role in delivering timely updates and building strong relationships. The company values diversity and offers a supportive environment for career development, making it an exciting opportunity for those looking to make an impact in the tech industry.

Benefits

25 days annual leave plus bank holidays

Complimentary refreshments

Career development opportunities

No dress code

Qualifications

• Ability to remain calm in a busy environment.
• Proactive, flexible, and adaptable approach.

Responsibilities

• Act as the main point of contact for Partners during project delivery.
• Verify project documents and validate through the project journey.
• Identify opportunities for process and procedure improvements.

Skills

Time Management

Organizational Skills

Problem-Solving

Communication Skills

Flexibility

Job description

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Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform.

Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.

We have a comprehensive portfolio of technology products and services that gives our partners the competitive advantage to build bigger and more successful businesses by providing their customers with the best solutions and customer experience possible.

We are currently recruiting a Project Coordinator to work within a project governance framework to ensure each project runs smoothly on budget & with timely deliveries and partner satisfaction.

Within The Partner Projects Team we strive to provide the best possible service to our Partners by working as a multilevel cross-functional team on multiple projects, including migrations, novations and All IP managed services.

As part of the Partner Projects Team, you could be involved in various projects, dealing with risks or issues through to completion, whilst delivering a positive experience for our Partners throughout the journey. Our projects span across all our Product Towers, including Broadband, Ethernet, Mobile, and Cloud.

What you'll be doing

• Act as the main point of contact for Partners during project delivery.
• Set and manage Partner expectations, ensuring timely and accurate updates.
• Verify project documents and validate through the project journey.
• Proactively drive necessary actions to ensure project success.
• Collate information and data for analysis and reporting.
• Build and maintain positive relationships to enhance the Partner experience.
• Work cross-functionally with all areas of the business.
• Identify opportunities for process and procedure improvements.

Qualifications & Experience

• Ability to remain calm in a busy environment.
• Effective time management and organizational skills.
• Proactive, flexible, and adaptable approach.
• Logical thinker with problem-solving skills.
• Clear written and verbal communication skills.

Telecoms industry experience is a nice to have but not essential.

What's in it for you?

• Investment in your career development with various learning opportunities.
• No dress code — embrace the freedom to bring your whole self to work.
• 25 days annual leave plus bank holidays, including your birthday off!
• Complimentary refreshments in all our offices.

For a comprehensive list of all our benefits, click here.

Diversity and equality are core to our values. As an equal opportunities and disability-confident employer, we encourage applications from all backgrounds, believing that diversity enriches our team and drives innovation.