Project Coordinator

Sigma Retail Group; Morley; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Hybrid working

Birthday leave

Holiday buy/sell 3 days

Salary sacrifice – Octopus EV

Cycle to Work Scheme

Employee Assistance Programme

Healthshield cash plan

Financial advice

Family-friendly pay

Tea, coffee & fruit on site

Job summary

Sigma Group is seeking a highly organised Project Coordinator to support the delivery of client projects in a fast-paced retail environments. Reporting to the Project Manager, you will coordinate between clients, suppliers, hauliers and internal teams, ensuring accuracy and strong communication throughout the project lifecycle.

You will manage multiple priorities, generate quotations, maintain records, and escalate risks promptly while upholding high service standards and customer focus.

Qualifications

• Previous experience in project administration or coordination
• Experience in fast-paced environments with competing priorities
• Proficient in Microsoft Office, especially Excel
• Experience managing communications with customers, suppliers or stakeholders
• Strong attention to detail and accuracy

Responsibilities

• Coordinate day-to-day delivery of multiple client projects
• Ensure delivery aligns with client requirements and timelines
• Generate accurate quotations based on project specs
• Maintain project administration in internal systems
• Liaise daily with clients, suppliers and hauliers to build relations
• Monitor progress and provide updates to the Project Manager
• Escalate issues and risks promptly for resolution
• Maintain accurate project records and documentation
• Support project planning and milestone tracking
• Identify solutions and overcome challenges

Skills

Organisational skills

Attention to detail

Time management

Communication skills

Problem solving

Multitasking

Team collaboration

Microsoft Excel

Relationship building

Prioritisation

Education

GCSEs including English & Mathematics

Business Administration qualification

Project Management qualification

PRINCE2 Foundation certification

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Internal project systems

Project management tools

Job description

Number of Roles: 1 | Division: ACC | Location: Morley

Sigma are experts at transforming commercial space. With over 20 years’ experience operating in the fast-paced and dynamic retail sector, Sigma provide a true end-to-end service; from store construction and consolidation to fixture procurement, projects, and mechanical & electrical installation.

Ranked in the top 10% of the 2019 Sunday Times International FastTrack 200 awards, we’ve been acknowledged as being one of Britain’s fastest growing private companies.

It’s our people that make us who we are, and we are proud to have some of the most experienced, knowledgeable, passionate, and dedicated individuals within our industry, at every level in our business. Sigma is committed to creating a diverse environment and is proud to be an equal opportunities employer. our business.

Outline of role

We are seeking a highly organised and proactive Project Coordinator. Reporting directly to the Project Manager, you will play a key role in supporting the successful delivery of client projects, ensuring exceptional customer service and maintaining high standards of communication throughout the project lifecycle.

This is an exciting opportunity for an individual who thrives in a fast-paced environment, enjoys building strong working relationships, and can confidently manage multiple priorities simultaneously.

The successful candidate will act as a central point of coordination between clients, suppliers, hauliers and internal teams, helping to ensure projects are delivered efficiently, accurately and in line with client expectations.

Main responsibilities

• Support the day-to-day coordination and delivery of multiple client projects simultaneously.
• Ensure projects are delivered in line with client requirements, agreed timescales and service expectations.
• Generate accurate and timely quotations based on client requests and project specifications.
• Manage project-related administration using internal systems and databases.
• Liaise daily with clients, suppliers and hauliers, building and maintaining positive working relationships.
• Monitor project progress and provide regular updates to the Project Manager.
• Escalate issues, risks or potential delays promptly, ensuring proactive resolution wherever possible.
• Manage shared and personal inboxes, maintaining response times within 24–48 hours.
• Maintain accurate project records and documentation throughout the project lifecycle.
• Support project planning activities and ensure key milestones and deadlines are achieved.
• Investigate queries, identify solutions and take initiative to overcome challenges.
• Ensure all communications, both internal and external, are professional, accurate and customer-focused.
• Contribute to continuous improvement by identifying opportunities to enhance processes and efficiency.

Knowledge and experience required

• Previous experience in a project administration, project coordination, customer service or operational support role.
• Experience working in a fast-paced environment with multiple competing priorities.
• Strong working knowledge of Microsoft Office applications, particularly Excel.
• Experience managing customer, supplier or stakeholder communications.
• Proven ability to maintain accurate records and process information with a high level of attention to detail.
• Experience using internal systems, databases or project management tools would be advantageous.
• Understanding of logistics, supply chain or project delivery processes would be beneficial but is not essential.

Skills required

• Excellent organisational and time management skills.
• Strong attention to detail and commitment to accuracy, with a "right first time" approach.
• Ability to manage, prioritise and adapt to a varied workload.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities with a proactive and solution-focused mindset.
• Ability to work effectively under pressure and respond quickly to changing demands.
• Confidence to challenge inaccurate, incomplete or missing information where required.
• Ability to monitor progress against deadlines and ensure timely completion of tasks.
• Strong interpersonal skills with the ability to build rapport with clients, suppliers and colleagues.
• Self-motivated, reliable and hardworking with a positive attitude.
• Ability to listen, follow direction and work collaboratively as part of a team.
• Strong reporting and administrative skills.

Qualifications

• GCSEs (or equivalent) including English and Mathematics.
• Competent user of Microsoft Office applications, particularly Excel, Outlook and Word.
• Qualification in Business Administration, Project Management or a related discipline.
• Previous project coordination or administration training.
• Project management certification (such as PRINCE2 Foundation or equivalent) would be advantageous.
• A day’s ‘birthday leave’ to be taken within your birthday month
• Opportunity to buy or sell up to 3 days holiday*
• Opportunity for hybrid working*
• Ability to participate in the Octopus EV salary sacrifice scheme*
• Ability to participate in the Cycle to Work Scheme*
• Employee Assistance Programme
• Healthshield cash plan with discounts on high street stores
• Free external financial advice – offering support for mortgages, pensions and insurances
• Enhanced family friendly pay*
• Free tea, coffee and fruit on all sites

*Subject to eligibility

Opportunity to be involved with

• Group Colleague Board
• Quarterly Corporate Events/Charity Involvement

Sigma is committed to providing colleagues with opportunities to progress their career, supported by a range of training and development activities and interventions’

If you think you’ve got what it takes to join our growing, winning team we’d love you to hear from you.

Company Overview

Established more than two decades ago, Sigma Group has delivered thousands of new and refurbished spaces for major brands, both domestic and international. Today, we support full, multi-site transformations with in-house capability, thanks to our expert-led teams servicing the UK and beyond.