Project Controller

Tended; Lincoln; On-site; Confidential; Full time

Benefits offered by this job

Salary up to £45,000

Private health insurance

Mental health support

Learning budget

Free railcard eligibility

Job summary

Tended in Lincoln, UK is seeking an Operations Planner to optimise field team schedules and drive utilisation as it scales its rail-safety solutions.

You will build 6–12 week deployment plans, coordinate with Implementation Leads, and liaise with clients to secure bookings while maintaining data integrity across systems.

Qualifications

• Proven background in resource planning, field service dispatch, workforce scheduling, or project coordination.
• Strong communication with stakeholders at all levels.
• Excellent spreadsheet skills and strong organizational abilities.
• Experience scheduling shift-based/field teams is a plus (rail, construction, utilities, or high-growth environments).

Responsibilities

• Build and maintain 6–12 week forward plans for deployment targets.
• Translate targets into seamless shift schedules for field Implementation Leads.
• Liaise with client stakeholders to secure shift bookings and remove blockers.
• Reallocate field talent and manage shift cancellations to balance schedules.
• Maintain data integrity across internal delivery systems.
• Track team performance and provide weekly utilization reports.

Skills

Resource planning

Field service dispatch

Workforce scheduling

Project coordination

Communication

Detail-oriented

Tech-savvy

Rail industry exposure

Tools

Excel

Job description

At Tended, we create first-of-a-kind safety systems using advanced technologies to transform rail safety. Our flagship geofencing solution provides centimetre-accurate GPS positioning, earning recognition as one of TIME's Best Inventions and winning Geospatial Initiative of the Year at the Digital Leaders Awards.

We are a venture-backed scale-up spanning engineering, hands‑on delivery, and behavioural science. Partnering primarily with Network Rail, its supply chain, and an expanding international client base.

This role puts you at the operational pulse of a fast‑scaling tech pioneer, where your coordination directly maximizes field team impact and fuels revenue growth.

Tasks

What’s In It For You

• Clear Path to Project Management: Step into a role with a defined career progression route into full Project Management as you master operations.
• High-Impact Ownership: Own one of the business's most critical operational metrics—staff utilization—giving your work immediate visibility and high strategic value.
• Thriving Scale‑up Environment: Join an award‑winning, venture‑backed tech leader during an explosive growth phase.
• Collaborative Team Culture: Become part of an expanding delivery team working with advanced, award‑winning safety technologies.

How You Will Make an Impact

• Master the Schedule: Build and maintain 6-to-12-week forward plans, translating project deployment targets into seamless shift schedules for field-based Implementation Leads.
• Drive Stakeholder Engagement: Persistently liaise with client stakeholders via phone, email, and in‑person to secure shift bookings, remove delivery blockers, and keep operations running smoothly.
• Optimize Resources: Adapt dynamically to project changes, reallocating field talent, managing shift cancellations, and balancing work schedules to target an 80%+ utilization rate.
• Maintain Operational Excellence: Keep equipment distribution schedules accurate, oversee training sign-offs, and maintain data integrity across all internal delivery systems.
• Analyze & Report: Track team performance, log shift variations, and provide insightful weekly utilization reports to Project Managers

Requirements

This role puts you at the operational pulse of a fast‑scaling tech pioneer, where your

What You Bring

• Scheduling & Logistics Talent: Proven background in resource planning, field service dispatch, workforce scheduling, or project coordination.
• Tenacity & Communication: A confident, proactive communicator who enjoys following up with stakeholders at all levels to get things done.
• Detail-Oriented & Tech-Savvy: Strong spreadsheet skills, exceptional organization, and the ability to manage competing priorities in a fast‑paced setting.
• Bonus Points: Prior experience scheduling shift‑based/field teams or exposure to rail, construction, utilities, or high‑growth environments.

Benefits

Salary up to £45,000 depending on experience

Private healthcare insurance.

Mental health policy with instant access to free therapy.

Learning and development budget.

Free sports membership.

Group life insurance (death in service).

Paid charity days.

Free railcard, if eligible.