Project Controller

John Lewis & Partners; Darwen; On-site; GBP 28,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Project Controller to join their Contract team. This role focuses on managing customer orders and ensuring seamless project delivery. You will be responsible for planning, organizing, and overseeing the installation process, all while maintaining high standards of customer service. The ideal candidate will possess strong project management skills, a keen eye for detail, and the ability to communicate effectively with stakeholders. Join a dynamic team committed to excellence and innovation in the retail sector, where your contributions will make a significant impact.

Qualifications

• Erfahrung im Bereich Projektmanagement und Kundenservice.
• Fähigkeit zur effizienten Planung und Organisation von Projekten.

Responsibilities

• Verwaltung von Projekten von der Anfrage bis zur Installation.
• Entwicklung von Kundenkonten und Bereitstellung von Projektplänen.

Skills

Erfahrung in Textilien

Projektmanagement

Starke Kommunikationsfähigkeiten

Zeitmanagement

Aufmerksamkeit für Details

Fähigkeit, unter Druck zu arbeiten

Tools

ACE (Quotation System)

Google Suite

Job description

About the role

At a glance

Salary range: Starting from £28,800 per annum

Contract type: Permanent

Work Pattern: 38.75 hours per week, Monday to Friday core hours

Location: Herbert Parkinson

About the role

You will be a member of the Contract team, responsible for project management of customer orders, including planning, organisation, and delivery of projects. The team aims to provide a high-quality end-to-end customer experience.

The Project Controller manages projects from enquiry to installation, developing customer accounts, providing project plans and updates, placing orders for materials and services, and managing the fitting team to optimise efficiency.

Essential skills you'll need

• Experience in textiles, window coverings, home furnishings, or similar industry
• Numerate, literate, and interested in project management
• Strong communication skills with stakeholders
• Effective time management and organisation
• Attention to detail and accuracy
• Ability to work under pressure

Desirable skills

• Experience with ACE (quotation system) and Google Suite

Application process

External applicants: please see the attached full job outline.

Internal applicants: use the provided link below.

Next Steps

Complete the CV upload and application questions, refreshing the page after each task. Internal applicants should check Workday notifications for guidance. Apply early as vacancies may close soon.

Inform us of any adjustments needed for the recruitment process.

About The Partnership

We are the UK's largest employee-owned business, home to John Lewis and Waitrose, committed to building a happier world. We focus on retail excellence, innovation, and diversity, fostering an environment where everyone can thrive and contribute.

Important points to note

Roles may require pre-employment vetting, including DBS and financial probity checks. Apply promptly as roles may close early due to high volume. We support flexible working arrangements; discuss options with the hiring manager during your interview.