Project & Admin Support Specialist

Allscreens Nationwide Ltd; Colchester; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

NHS Pension

Employee-owned social enterprise

Job summary

Provide is a Community Interest Company delivering health and social care services across Essex, Dorset, East Anglia and the North of England. The post holder will provide administrative, project coordination, and customer support across digital products and client services, ensuring smooth day-to-day operations.

This role focuses on supporting documentation, information governance, training administration and governance compliance, with escalation for complex issues.

Qualifications

• Administrative experience and ability to coordinate multiple workstreams.
• Experience in customer support and handling routine client queries.
• Strong documentation and record-keeping skills, with confidentiality.
• Familiarity with information governance and compliance processes.

Responsibilities

• Maintain user guides, process guides, and change logs.
• Assist with logging queries and updating tickets.
• Maintain project trackers and progress updates across workstreams.
• Provide meeting support: agendas, notes, and action logs.

Skills

Administrative

Project coordination

Customer support

Documentation

Compliance

Tools

Ticketing system

Document management

MS Office

Job description

Provide is a Community Interest Company delivering health and social care services across Essex, Dorset, East Anglia and the North of England. The post holder will provide administrative, project coordination, and customer support across digital products and client services, ensuring smooth day-to-day operations.

This role focuses on supporting documentation, information governance, training administration and governance compliance, with escalation for complex issues.