Progress Coordinator – Inclusive Learning & Vulnerable Learners

South Thames College Group; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Pension scheme

Generous annual leave

Wellbeing leave

Training & development

Cycle to work

Job summary

South Thames College Group is seeking a Progress Coordinator on a fixed-term contract until the end of Academic Year 2027. The role develops and manages a high-quality, cost-effective support service for learners with disabilities, medical conditions, mental health issues, and other vulnerable needs to ensure access and achievement.

You will lead referrals, undertake needs and risk assessments, and coordinate tailored support packages while supervising a team of Learning Coaches.

Qualifications

• Proven track record of supporting learners with mental health needs, disabilities and vulnerabilities in post-16 education.
• Experience coordinating interventions and support plans to improve attendance, retention, achievement and progression.
• Experience leading or supervising a team and managing a varied caseload of learners with complex needs.
• Knowledge of SEND reforms, safeguarding legislation, and inclusive learning practices.
• Ability to undertake needs assessments and risk assessments and implement support strategies.

Responsibilities

• Develop and manage delivery of high quality, cost effective support service for learners with diverse needs.
• Lead on development and delivery of support services for learners with disabilities, mental health issues and other vulnerable groups.
• Manage and support a team of Learning Coaches.
• Act as the key contact for referrals, undertake needs and risk assessments.
• Coordinate tailored support packages and ensure appropriate interventions are in place.
• Foster partnerships with external agencies to enhance learner experience and outcomes.

Skills

Team leadership

Case management

Needs assessments

Risk assessments

Partnership working

Inclusive practice

Stakeholder engagement

Job description

Fixed Term contract until end Academic Year 2027, Full Time

• 2x Kingston College
• 1x Merton College
• 1x Carshalton College
• 1x South Thames College, Wandsworth

As our Progress Coordinator you will be required to develop and manage the delivery of a high quality, cost effective support service to learners with physical disabilities, medical conditions, sensory impairments, mental health issues, learning difficulties, care experienced learners, disadvantaged learners and other vulnerable or inclusive needs, ensuring they are able to access, participate and achieve their full potential in line with the College's Strategic and Operational objectives.

You will act as the key point of contact for referrals, undertaking needs and risk assessments, coordinating tailored support packages and ensuring appropriate interventions are in place. You will lead on the development and delivery of support services for learners with physical disabilities, medical conditions, mental health issues, sensory impairments, learning difficulties, care experienced learners, disadvantaged learners, young carers and other vulnerable groups to provide a rich and stretching learning experience and improve learner recruitment, attendance, retention, achievement and progression.

You will also manage and support a team of Learning Coaches, ensuring learners receive an outstanding service that enables them to access the curriculum, develop independence and achieve positive outcomes. Through effective partnership working, strong case management and a commitment to inclusive practice, you will play a vital role in enhancing learner experience, engagement and achievement across the College.

We are looking for someone with a proven track record of supporting learners with, mental health needs, disabilities and other vulnerabilities within a post-16 education setting, helping them to overcome barriers to learning and achieve positive outcomes. You will have experience coordinating effective interventions and support plans that improve learner attendance, retention, achievement and progression, alongside the ability to build strong relationships with colleagues, external agencies and other stakeholders to ensure learners receive the support they need.

You will bring experience of leading or supervising a team and be confident managing a varied caseload of learners with complex needs. Knowledge of SEND reforms, safeguarding legislation, and inclusive learning practices is essential, along with the ability to undertake needs assessments and risk assessments and implement appropriate support strategies.

Most importantly, you will be passionate about improving outcomes for vulnerable learners, committed to creating an inclusive environment where every learner can thrive, and able to work proactively, professionally and collaboratively to deliver a high-quality support service.

Closing date for the return of completed applications is 1st October 2026

The benefits package includes generous annual leave of 27 days plus up to 8 additional days over Christmas/New Year as well as an additional 5 days Wellbeing leave to enhance employees’ physical and mental health. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme.

As part of our due diligence checks on prospective employees, successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK.

As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London’s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students’ success at the heart of everything we do.

We are looking for hard-working and collaborative people who can join our team and help challenge our students to achieve and progress