Progress Coach

Sight Village; Birmingham; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

On site car parking

Fitness Centre access

Cycle to Work Scheme

Employee Assistance Programme

Job summary

Queen Alexandra Charity is seeking a Progress Coach for Harborne, Birmingham. The role supports a caseload of identified learners, monitors progress, and helps learners maximise outcomes within the tutorial curriculum and safeguarding framework.

The post is permanent, 32.5 hours per week, term-time with 39 weeks, and salary around £20,646 per year. Applicants will work closely with college staff, families and external agencies to drive learner progress.

Qualifications

• Level 2 numeracy and literacy demonstrated.
• Academic or vocational qualification equivalent to a level 3, with willingness to work towards level 4.
• Understanding of the Preparation for Adulthood Outcomes.
• Previous experience of direct work with young people with SEND.
• Experience of working in multi-disciplinary teams in the education sector.

Responsibilities

• Provide one-to-one for up to 30 students (and small group support) to monitor progress over time.
• Follow a fortnightly meeting schedule with learners to discuss progress on education, independence, behaviour, attendance and goals.
• Meet with students on an informal, ad hoc basis when necessary.
• Lead on collaborative working with learner networks including college staff, parents, and external agencies.
• Prepare and contribute to Education, Health and Care Plan reviews in collaboration with the Learner Journey Team.
• Oversee identification of long and medium term goals with programme tutors.
• Oversee development of personal development targets with tutors.
• Input, track and report progress through the College MIS system.

Skills

Numeracy level 2

Literacy level 2

Education

Academic or vocational qualification at level 3

Job description

Progress Coach

Salary: £20,645.97 per annum

Hours: 32.5 Hours per week (09.00 - 16.00)

Weeks: 39 Weeks (Term Time)

Contract: Permanent

Job Purpose:

To have the overall responsibility for monitoring and tracking the progress and transition for a caseload of identified learners, so that each learner is able to optimise their performance at Queen Alexandra College and meet their potential. In partnership with the learner and other key staff

To learn more about the area of the Charity you would be working in please watch this short video - Queen Alexandra College

Application Deadline August 24, 2026 Department Student Support Employment Type Full Time Location Harborne, Birmingham, UK Workplace type Onsite Compensation £20,646 / year

Key Responsibilities & Safeguarding

Duties and Key Areas of Responsibility

• Provide one-to-one for up to 30 students (and where appropriate small group support) for their caseload of students to monitor progress over time. Support student understanding of the tutorial curriculum of including British Values, Consent, Prevent Strategy requirements etc. Where appropriate to contribute to Tutorial Curriculum materials.
• To follow a fortnightly meeting schedule with allocated learners to discuss all aspects of progress including education, independence, behaviour, attendance and other agreed goals.
• To meet with students on an informal, ad hoc basis when necessary.
• To lead on collaborative working with the learner’s internal and external network of learning and support, including college staff, parents/carers and external agencies.
• Preparing and contribution to the Education, Health and Care Plan review meeting, within the college and in collaboration with the QAC Learner Journey Team
• Overseeing the identification of long and medium term goals in collaboration with main programme tutors
• Overseeing the identification of personal development targets in collaboration with main programme tutors
• Input, track and report on progress towards goals and targets through the College Databridge MIS system
• Attendance monitoring and reporting
• The co-ordination of planning and review of all aspects of learner progress
• Establishing intervention strategies to support learners to progress effectively
• Acting as a key point of contact for parents, wider staff and other stakeholders
• The co-ordination of key staff working with allocated learners
• Ensuring coherent planning for destination and outcomes and Next Steps for allocated learners in collaboration with the QAC Transition Team. To model the very best practice in Tutorials for the wider Personal Tutor team.
• Act as a positive role model for students and deal with low level disruptive behaviour appropriately
• Take responsibility for own management of the identified caseload of learners
• Responsible for taking all appropriate measures to safeguard young people and promote their welfare
• Contribute to the development and maintenance of a positive culture that embeds the College’s values, and ensures that learners and staff feel valued, safe and supported
• Committed to a culture of continuous improvement and ensuring that own contribution to the role and the College is of the highest standard
• Represent the College positively and effectively in dealings with external parties
• Take responsibility for own continuing professional development as agreed in the appraisal process
• To liaise closely with curriculum area staff and managers to ensure learners are making strong academic and work experience across progress all their learning.
• To work collaboratively with learners and key staff by taking a person-centred approach to planning, learning, development and transition.
• To attend Progress Coach team meetings as required and to contribute to the development of the practice within the team.
• To be responsible for liaising with the Learner Journey team in ensuring all paperwork relating to the learner’s placement is up to date and any changes to programmes or other matters are passed on to funding bodies.
• To contribute to the development of recording progress on to College MIS system, including the recording of contact time with learners.
• Be responsible for developing and maintaining skills and knowledge to competently perform own role through research and training as identified during the appraisal process.

Safeguarding Commitments

As part of our commitment to safeguarding, and in line with updated guidance published in September 2026, we will carry out an online search of all shortlisted candidates. This search may enable us to identify any incidents or issues that have happened, and publicly available for review online, which we may wish to explore with you in further detail during the interview process. As part of your application we have asked you to provide the account names, usernames and/or handles for any social media platform that you use, as well as the names of any websites that you own, post on, or contribute to. A Google search will also be conducted. These checks will only be conducted if you are shortlisted for interview. Please see our safer recruitment and selection policy for further information.

Under Section 7 of SVGA 2006 it is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children. The College’s Safeguarding Policies are available here.

We are deeply committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. All required pre-employment checks will be undertaken, and offers of employment are subject to satisfactory outcomes. These include an enhanced DBS check with Children & Adult’s Barred List information, identity checks, o nline checks, and verification of professional qualifications and references. Further details are available in Keeping Children Safe in Education (KCSIE).

Skills, Knowledge and Expertise

Essential Criteria:

• Level 2 numeracy and literacy or demonstration via an assessment that yoou are operating at level 2 in both subjects
• Appropriate academic or vocational qualification equivalent to a level 3 with willingess to work towards a level 4 qualification
• A clear understanding of the Preperation for Adulthood Outcomes
• Previous experience of direct work with young people with SEND
• Experience of working in multi-disiplinary teams in the education sector

Benefits

Are you passionate about making a difference to the lives of students with special educational needs? Do you thrive in an inclusive and supportive academic environment? If so, we want YOU to join our team.

QAC has dealt with a period of swift growth and academic improvement and this is your opportunity to become part of a vibrant College that is moving forward and making a real difference to the lives and futures of our students.

Queen Alexandra Charity offers you the chance to have a positive impact as you join a committed group of colleagues in ensuring that all students achieve their aims and aspirations. We are dedicated to providing exceptional education and support to students with diverse learning needs and life experiences. Our specialist setting fosters an inclusive community where every student is valued, supported, and empowered to reach their full potential.

QAC offers a vibrant, varied and enriching educational experience for both residential and day students. Our curriculum aims to maximise adult life, independence and work opportunities for all students. Class sizes are designed to meet specific needs and support levels are high.

Joining our supportive team, you will have the opportunity to:

• Work closely with students with SEN to achieve their goals
• Make a difference to the educational experience of young people
• Be a voice for students and staff in specialist education
• Foster a positive and inclusive learning environment, promoting academic growth, self-development and self-confidence
• Develop your own skills, aspirations and progress your career.

Our benefits include;

Schedule 1 Benefits (reviewed annually and/or as appropriate)

• Access to on site car parking
• Use of QAC Fitness Centre (subject to opening hours)
• Cycle to Work Scheme (Salary Sacrifice)
• 24/7 Employee Assistance Programme Helpline (BHSF)
• Access to Education Support Free Helpline for Teachers & Education Staff
• QAC Mental Health First Aiders & activities to support health and wellbeing
• BHSF Benefits Package including Healthcare Plans, discounted shopping/services
• Annual Flu vaccination/voucher
• Access to other benefit/discount schemes (which may be subject to charge) e.g. Blue Light Card, TOTUM (NUS), Charity Worker Discounts, Discounts for Teachers
• Dell Advantage programme - a free programme that offers savings to students, parents and all staff at QAC - up to 20% off. https://www.dell.com/en-uk/lp/dell-advantage
• Health and Wellbeing Services (Occupational Health/Counselling)
• Free Tea/Coffee and Staff Room facilities
• Dining Room facilities with hot/cold food (free meal provided for those supporting students at mealtimes)
• Additional discretionary concessionary/closure days as part of leave entitlement (including closure over Christmas/New Year period)
• Reward and Recognition Policy – Living the Values Awards (team & individual) and long service
• Enhanced/Occupational paid leave e.g. maternity/paternity (subject to qualifying criteria)
• Occupational sick pay (based on length of service)
• On site wellbeing activities (e.g. yoga, meditation)
• Support for training/ CPD (either by way of study leave and/or funding)
• Flexible working arrangements including Flexible Working Policy Agreements, Time Off in Lieu (TOIL) in prior agreement with line manager.

This list is not exhaustive and may be subject to review and/or change.

About Queen Alexandra Charity

Queen Alexandra Charity (QAC) provides education, residential support, community services and enterprises in support of young adults with learning difficulties and disabilities.

Education is provided through a national residential College that supports a diverse range of student/client abilities and needs. Our College provides education, training, routes to independent living and employment through an innovative, holistic approach to learning and support. It offers a vibrant, varied and fun educational experience for both residential and day students. Our curriculum aims to maximise adult life, independence and work opportunities for all students. Class sizes are small and support levels high.

We have educational and learning sites based in Birmingham, one of Europe’s most welcoming and vibrant cities, with a rich and diverse culture. Our main site is based in Harborne, a pleasant leafy Birmingham suburb, on a friendly and green 8-acre campus with excellent facilities and resources. In addition we also have Pinewood Campus which is located on a business park and is designated to employment progression.

Clients within our Residential Services programme still require support and the aim is to deliver a service that provides them with the means to live independently/semi independently into the future. Many clients are either in education, voluntary work or paid employment not linked to QAC directly.

Our Community Services based at our Umberslade Campus in Stirchley include a supporter worker service, women’s group, men’s group, LGBTQ plus group, Saturday Socials, The Night Owl Experience (disability friendly night club visit in Birmingham City Centre).

All students, clients and staff are supported within safe and well-resourced environments.

QAC makes a positive difference to the lives and learning of people with disabilities and learning difficulties. We have high expectations of staff, students and clients whilst being responsive, innovative and collaborative. Our Charity values drive how we work with students, clients, stakeholders and as a team.

We continue to attract and retain staff of the highest calibre, who are proud of QAC’s achievements and who wish to be an integral part of ongoing and future successes.

As Leaders in Diversity which drives the culture at QAC and we warmly welcome applications from individuals who share our values, from all backgrounds, to add to our committed and diverse team.